A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 3 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Meals are not included for children under the age of 3
After booking the tour and completing the payment, a tour voucher will be sent to the email address you provided upon verification.
When booking a tour, please be sure to specify your desired date and pickup location for each tour in the additional information section.
The departure time is the time the vehicle leaves the meeting location. Please arrive 10 minutes beforehand, allowing time for checking reservation details and confirming the number of people.
If you are unable to participate in the tour due to personal reasons, date changes and refunds are not available.
If you change your contact information locally, please provide a reachable number.
We are not responsible for any problems arising from inability to contact you during the tour.
Please confirm whether you will be bringing luggage before making a reservation.
Please note that tours cannot be confirmed for reservations made on weekends and public holidays or after 5:30 PM.
Please contact Zigzag Tour in advance before making a payment.
For urgent inquiries, please contact us via the Zigzag Tour KakaoTalk Channel or the emergency number +61 410 124 316.
The itinerary order and duration of stay are subject to change depending on traffic and on-site conditions on the day of the tour.
If you change your contact information locally, please provide a reachable number.