If the service time exceeds 10 hours, an overtime service fee of 5,000 yen per hour must be paid in cash on-site.
If you require a child seat, the first one is provided free of charge. Subsequent seats will cost JPY 2000 each. Please indicate the required number in the remarks column when booking and pay the driver on-site.
If a passenger causes serious damage to the vehicle during the journey (such as vomit, odor, or difficulty in cleaning), a cleaning fee (JPY 2w-5w) will be charged depending on the circumstances.
En cas de retards dus à la circulation, à la météo ou à d'autres cas de force majeure entraînant l'annulation de certaines attractions, veuillez contacter le service client. Nous organiserons un remboursement partiel
En cas d'intempéries telles que des typhons ou des tempêtes de neige, la décision d'annuler le circuit sera prise 1 jour(s) avant le départ (heure locale 20:00). Les notifications seront ensuite envoyées par e-mail
Les voyageurs présentant les conditions suivantes ou d'autres problèmes de santé pouvant être aggravés par une stimulation excessive ne doivent pas participer à cette activité: Hypertension, Maladie cardiaque, Acrophobie, Asthme, Épilepsie, Femmes enceintes
Please arrive at the meeting point 15 minutes before the deadline. Latecomers will not be waited for.
When the private charter car is in motion or you are walking after getting off, please be aware of your surroundings and personal safety at all times. Do not look at your phone screen while the vehicle is in motion or while crossing the street. KKday and the private charter car provider are not legally responsible for any accidents caused by your negligence during your trip.