Not Suitable For: People with mobility impairments
Not Suitable For: Wheelchair users
Not Allowed: Glass objects
Know Before You Go: After booking confirmation, download the voucher sent via email, which needs to be shown at the boarding point, either in print or on your smartphone
Know Before You Go: Arrive at the meeting point at least 15 minutes before departure
Know Before You Go: Large bags aren't allowed in the Basilica
Know Before You Go: A gondola can host up to five people. If your reservation includes more than five people, your group will be divided into smaller groups
Know Before You Go: A 45-minute break separates the Doge’s Palace tour from the St. Mark’s Basilica and Gondola Ride (11:45–13:00/13:45–15:30)
Know Before You Go: Locate the meeting point on the map beforehand, especially in case of strikes, demonstrations, or bad weather. No refunds for late arrival or early departure
Know Before You Go: In exceptional circumstances or force majeure events, the service might be canceled. You'll be contacted promptly, and options for rescheduling or refunds will be provided according to cancellation policies