Questions fréquentes

Q: Reminders

Not Suitable For: People with mobility impairments；Not Suitable For: Wheelchair users；What To Bring: Comfortable shoes；Not Allowed: Pets；Know Before You Go: If St. Mark's Basilica hosted by a guide (ticket included) is selected, the visit will be conducted in English. Other languages will be available via audio guide；Know Before You Go: Please carefully check the title and inclusions of the option booked, as not all options include all services；Know Before You Go: For the visit to the Basilica, proper clothing is required (no shorts or tank tops)；Know Before You Go: A valid ID document is mandatory for security checks at the entrance to the Basilica；Know Before You Go: If Doge's Palace Ticket with audioguide option is selected the San Marco Basilica ticket and tour with 3 Basilicas Pass is NOT included；Know Before You Go: If the Basilica Exterior Guided Tour is selected, the entrance ticket to St. Mark’s Basilica is not included but can be purchased on site, subject to availability；Know Before You Go: During some days of high turnout or for other unforeseen reasons, the waiting time to access St. Mark's Basilica might be longer than expected；Know Before You Go: Pala D'Oro, Terrace and Museum are not included

Question 1

How to Use Your Voucher

Accepted Answer

Please present the e-voucher on-site

Question 2

Includes

Accepted Answer

Priority Entrance to St. Mark’s Basilica (if option selected)、Guided Visit to St. Mark's Basilica (if option selected)、Pala d'Oro Access (if option is selected)、Skip-the-line ticket to Santa Maria della Salute Basilica Sacristy (if option selected)、Skip-the-line ticket to Santa Maria Assunta in Torcello Island (if option selected)、Mobile app with commentary for a self-guided tour of the 5 districts of Venice、Doge's Palace entrance ticket with audioguide (no Basilica access) (if option is selected)、Doge's Palace entrance ticket and tour (if option is selected)、Audio-receiver devices for groups of over 10 people

Question 3

Excludes

Accepted Answer

Hotel pickup and drop-off、Drink & Food

Question 4

Reminders

Accepted Answer

Not Suitable For: People with mobility impairments
Not Suitable For: Wheelchair users
What To Bring: Comfortable shoes
Not Allowed: Pets
Know Before You Go: If St. Mark's Basilica hosted by a guide (ticket included) is selected, the visit will be conducted in English. Other languages will be available via audio guide
Know Before You Go: Please carefully check the title and inclusions of the option booked, as not all options include all services
Know Before You Go: For the visit to the Basilica, proper clothing is required (no shorts or tank tops)
Know Before You Go: A valid ID document is mandatory for security checks at the entrance to the Basilica
Know Before You Go: If Doge's Palace Ticket with audioguide option is selected the San Marco Basilica ticket and tour with 3 Basilicas Pass is NOT included
Know Before You Go: If the Basilica Exterior Guided Tour is selected, the entrance ticket to St. Mark’s Basilica is not included but can be purchased on site, subject to availability
Know Before You Go: During some days of high turnout or for other unforeseen reasons, the waiting time to access St. Mark's Basilica might be longer than expected
Know Before You Go: Pala D'Oro, Terrace and Museum are not included

Venice: St. Mark Golden Basilica Priority Visit (Refundable)｜Italy

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Reminders

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