Politique d'annulation

Name: [NEW LAUNCHED] Diamond Era Luxury Day Cruise | Discover Beautiful Scenery Ha Long Bay with Sung Sot & Ti Top | Vietnam
Brand: KKday
SKU: 563476
Rating: 4.78 (45 reviews)

Question 1

Comment utiliser

Accepted Answer

Veuillez présenter le bon électronique sur place；・Please fill in ID or passport information on booking confirmation ・Please check your email or WhatsApp for the operator’s confirmation message ・Arrive at the meeting point at least 15–20 minutes before the scheduled start time. Late arrivals may be considered no-shows. ・The itinerary may change due to weather or unforeseen circumstances. Please check your messages or the operator’s website for updates. ・Please inform the operator in advance if you plan to bring a stroller, wheelchair, or large equipment. ・No refunds will be given for no-shows or late arrivals. ・For booking requests made after purchase, please contact the supplier"

Question 2

Suppléments

Accepted Answer

Child Surcharge：Child Policy (Departure from Hanoi) By Shuttle Bus 0–4 years old: Free for 01 child From the second child, a seat is required (child sits with parent). 5–8 years old: Child ticket required. From 9 years old and above: Considered as adult. By Limousine Bus 0–under 5 years old: Free for 01 child. From the second child, a seat is required (child sits with parent). 5–8 years old: Child ticket required. From 9 years old and above: Considered as adult. Note: Children’s age is calculated based on year of birth.

Question 3

Informations sur la politique

Accepted Answer

Les annulations 1 jour(s) (inclus) avant la date sélectionnée sont autorisées. Les commandes non utilisées peuvent être annulées gratuitement；L'annulation n'est pas autorisée entre 0 et 0 jours à compter de la date sélectionnée. Les commandes ne peuvent être ni annulées ni modifiées, et aucun remboursement ne sera accordé.；En raison des décalages horaires, la date d'annulation confirmée est basée sur l'heure locale du fournisseur. Veuillez prévoir 2 à 5 jours ouvrables pour traiter votre demande d'annulation, après quoi des frais d'annulation seront facturés selon la politique d'annulation du produit. Une fois l'annulation confirmée, vous serez remboursé dans les 14 jours ouvrables.

Question 4

Rappels

Accepted Answer

1. Age Restriction: - All participants can join this activity.
2.Transportation Zone - Pick up available in Hanoi Old Quarter
3.Health & Safety Advisory - Travelers with conditions such as heart disease, any health issues that may worsen with physical activity, should not participate.
For Diamond Era Cruise services, customers wishing to cancel must submit a cancellation request at least 24 hours prior to departure time in order to qualify for the free cancellation policy.

Type de circuit	Visite en groupe partagé
Transport	Croisière touristique

[NEW LAUNCHED] Diamond Era Luxury Day Cruise | Discover Beautiful Scenery Ha Long Bay with Sung Sot & Ti Top | Vietnam

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