Service area: Nagoya City / LEGOLAND / Ghibli Park / Nabana no Sato / Anpanman Children's Museum / Nagashima Spa Land / Mitsui Outlet Park
Service hours are between 06:00 am and 22:00 pm. Usage outside of these hours will incur a night service fee (a surcharge starting from 2000 JPY applies depending on the end time).
Free waiting time: The free waiting time is 30 minutes. A surcharge of 3000 JPY per 30 minutes will apply after the free period.
Please pay overtime and excess mileage fees to the driver in cash. You can also contact customer service to pay relevant surcharges in advance.
Night booking notice: Bookings for before 10:00 cannot be processed between 00:00-08:00; such bookings will be cancelled.
If the number of passengers and luggage exceeds the vehicle capacity, the driver has the right to refuse the service without a refund.
Child seat policy: Child seats are not provided for short-distance trips. According to Japanese traffic law (Road Traffic Act Enforcement Order - Article 26-3-2, Paragraph 3, Item 6), point-to-point transfers are exempt from the child seat requirement, so you can ride with peace of mind.
Cancellation policy: Free cancellation is available up to 24 hours before the service time. Refunds will be credited within 7 to 14 working days after cancellation.
This service is a private charter car transfer and does not include tour guide services. Thank you for your understanding.