[Convenient Pick-up and Drop-off Service] Our customized private charter car service provides door-to-door pick-up and drop-off services. You can freely choose your departure time and destination, eliminating the tedious transfers and making your journey smoother.
[Professional Customer Service] We provide customer service in Chinese, Japanese, and English. We can respond to emergencies quickly and solve various problems during your trip at any time, allowing you to enjoy a worry-free travel experience.
【Legal and safe vehicles】Our vehicles are all legal green-licensed vehicles, and they undergo regular and strict maintenance and inspections to ensure that your trip is safe, secure and reliable.
Friendly and professional drivers: We provide professionally trained Chinese and Japanese-speaking drivers who are not only fluent in the language but also have extensive local knowledge. They can provide you with thoughtful advice and assistance to ensure you have a pleasant trip.
Service area: Narita Airport/Haneda Airport/Tokyo Disneyland/DisneySea/Tokyo's 23 wards, including: Adachi, Arakawa, Bunkyo, Chiyoda, Chuo, Edogawa, Itabashi, Katsushika, Kita, Koto, Meguro, Minato, Nakano, Nerima, Ota, Setagaya, Shibuya, Shinagawa, Shinjuku, Suginami, Sumida, Taito, and Toshima.
The car rental service is available from 5:00 am to 10:00 pm. A night service fee will be charged for rentals outside of these hours (an additional fee of 2,000 yen or more will apply depending on the end time).
Free waiting time: The free waiting time is 30 minutes. After that, an overtime fee of 3,000 yen per 30 minutes will be charged.
The mileage limit for point-to-point pick-up and drop-off service in the 23 wards of Tokyo is 30 kilometers. If the distance exceeds this limit, an extra mileage fee of 300 yen per kilometer will be charged.
Overtime and extra mileage fees should be paid to the driver in cash. You can also contact customer service to pay the relevant additional fees in advance.
Nighttime Booking Notice: Bookings made between 00:00 and 08:00 will be cancelled as we are unable to process bookings made before 10:00.
If the number of passengers and luggage exceeds the vehicle's capacity, the driver has the right to refuse pick-up and drop-off without providing a refund.
Child seat policy: Child seats are not provided for short-distance trips. According to the Japanese Road Traffic Law (Article 26 no 3 no 2, Paragraph 3, No. 6), point-to-point transportation is exempt from the obligation to provide child seats, so you can ride with peace of mind.
Cancellation Policy: Rush bookings cannot be cancelled free of charge. Non-rush bookings can be cancelled free of charge up to 24 hours before the scheduled appointment time. Refunds will be processed within 7 to 14 business days after cancellation.
This service is a private car transfer and does not include guided tours or other tour information. Thank you for your understanding.