| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB, 50GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Singapore, Malaysia, Thailand, Indonesia, Vietnam |
| Mobile Carrier | Singapore: Simba、Starhub Malaysia: Digi, Celcom, U Mobile Thailand: AIS, True Move Indonesia: Telkomsel, XL Vietnam: Vietnamobile、Vinaphone |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B8(900 MHz), B3(1800 MHz), B40(TD 2300 MHz), B41(TD 2500 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Texts, Voice calls |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot,flat |
| Network Type | Roaming |
Day Calculation Method: The count begins when you arrive in the travel country, turn on data roaming, and successfully connect to the internet. Days are calculated based on Taiwan time (GMT+8) calendar, with each day ending at midnight Taiwan time, not in 24-hour increments.
Before installing the eSIM, make sure you are connected to a working WiFi or mobile network, then scan the QR Code to add the mobile plan. The eSIM can be installed before arriving in the travel country and activated once you reach your destination.
Please follow the instructions to install. Do not exit the screen during the process to avoid the phone misjudging and deleting the eSIM plan
A QR code can only be scanned once with one mobile phone and cannot be changed after binding
If an error message is displayed after scanning, it does not mean that esim is invalid. Please restart your phone and go to the mobile service page to check whether esim has been bound to your phone, or contact customer service for assistance. Do not scan other QR codes without authorization to cause repeated binding and esim invalidation.
Unscanned eSIMs can be kept for up to 180 days. Once scanned, the eSIM must be activated within 30 days; after this period, it will automatically expire and cannot be refunded or extended.
Please delete the description file on iPhone (check steps: Settings -> General -> Device Management, scroll to the bottom, if there is no description file, it means it is normal) to avoid problems with smooth use.
If the eSIM plan is not fully used or the plan is deleted without the approval of the customer service staff, no reissue or refund will be made.
Please make sure your phone and its operating system support the eSIM function before purchasing. If you cancel the order due to device incompatibility, no refund will be given.
The quality of telecommunications networks in different countries is different. The base station construction is not as dense as that in Taiwan. The regionality and telecommunications construction of each country are different. We are sorry that we cannot ask for a refund due to the signal conditions in a few areas. If you encounter a poor signal, you can manually switch to a telecommunications operator. How to switch to a telecommunications operator: Network selection/telecommunication operator>Auto close>After searching, you will have different telecommunications operators to choose from
If you cannot use it when you arrive at your destination, please contact LINE customer service. We cannot provide after-sales service after you return home.
This product uses international roaming IP, some apps may not be available due to IP location (ex: tiktok/TikTok/Alipay/Amap/Meituan/Mini Program/ChatGPT...etc).
Expiration Date