- Product Highlights -
- Get connected on the go in just 3 minutes
- No need to buy local SIM cards everywhere, saving you time and hassle
- AIRSIM is reusable and can be used in over 130 countries and regions
- Data and calls in one card; every data package comes with 30 minutes of free talk time
- AIRSIM Japan data packages are as low as HK$10/day, supporting local networks Docomo and Softbank, with various options including fixed data, unlimited data, and MAX unlimited data
- Prepaid Card Details -
AIRSIM HK$120 face value card (includes HK$100 stored value)
- High-speed 4G data and voice call services
- Flexible data packages to choose from, with popular destinations as low as HK$8/day
- Every data package includes 30 minutes of AIRTALK roaming calls
- Download the 'AIRSIM ROAM' and 'AIRTALK ROAM' mobile apps from the App Store or Google Play Store
- Before each trip, simply select your destination, data volume, and duration in the app. Upon arrival, insert the card and turn on data roaming to get online within 3 minutes
- Reusable
- 24/7 live customer support via WhatsApp: +852 6990 6880
- For details on AIRSIM coverage and data package options, please visit https://www.airsim.com.hk/
- AIRSIM 1-minute tutorial video: Click here
- What is an AIRSIM borderless SIM card: Click here
- What is Included -
- 3-in-1 SIM card x 1
- User guide x 1
- Protective card sleeve x 1
- SIM card pin x 1
- Shipping Information -
- Please provide your full address when placing your order to ensure delivery
- AIRSIM will be sent to you via surface mail. We will dispatch the AIRSIM within 3 working days, and delivery by Hong Kong Post takes 2-4 working days. Surface mail is free of charge. Please note that customers bear the risk of loss for surface mail, and there is no tracking number available for this shipping method.
- If you require SF Express delivery within Hong Kong, please specify when ordering. Shipping fees are to be paid by the customer upon delivery (approximately HK$30). SF Express delivery takes 1 to 2 working days. (For details, please refer to http://www.sf-express.com/hk/tc/).
- Customers may also choose to pick up the card in person at the AIRSIM Causeway Bay Service Center or the AIRSIM Shek Mun, Sha Tin office. Simply present your KKday order number after successful checkout to collect your card.
AIRSIM Service Center (Shine Club)
- Address: Shop 115, 1/F, Causeway Bay Centre, 23 Sugar Street, Causeway Bay, Hong Kong
- Opening Hours: Monday to Saturday: 11:00 – 19:30; Sunday: 09:00 – 19:00
AIRSIM Office
- Address: Room 7-11, 22/F, Enterprise Centre, 11 On Lai Street, Shek Mun, Sha Tin, New Territories, Hong Kong (3-minute walk from Exit C of Shek Mun Station)
- Opening Hours: Monday to Friday: 09:00 – 18:00
- Important Notes -
Remarks:
1. Before each trip, simply select your destination, data volume, and duration in the app. Upon arrival, insert the card and turn on data roaming to get online within 3 minutes.
2. AIRSIM is only applicable to mobile phones or tablets like iPads and cannot be used in WiFi eggs. You may use your mobile phone or tablet for data tethering.
3. Except for 24/48-hour data packages, data usage is calculated based on Hong Kong time (GMT+8) from 00:00:00 to 23:59:59 per day. Any period less than a day is counted as one full day. The validity of 24/48-hour data packages starts from the moment the data service is activated for 24/48 consecutive hours.
4. As most overseas mobile network operators have a Fair Usage Policy, it is recommended that customers turn off automatic software updates on their phones and use free WiFi for high-data activities.
5. AIRSIM only provides mobile data services and does not support SMS services. However, by downloading and using the AIRTALK ROAM mobile app, you can make calls to local and domestic phone numbers. After setting up call forwarding, you can even receive incoming calls from Hong Kong, and the caller ID will display the user's registered mobile number. The incoming call feature is only available to users with Hong Kong mobile numbers.
6. Purchase data packages within the AIRSIM ROAM App and pay directly via Visa / Mastercard / PayPal / Apple Pay / Google Pay to Purchase and Use Immediately.
7. AIRSIM is reusable. For your next trip, simply purchase a data package in the AIRSIM APP to use the data service again.
8. The stored value in your AIRSIM card can be used to purchase data packages. You can keep the balance in your AIRSIM account. After the first registration in the AIRSIM App, the AIRSIM account is valid for one year. Each time you purchase a data package, the validity of your AIRSIM will be automatically extended by one year.