[Note]
※ If you do not check the required information, it is the customer's fault.
※ This product can be picked up/returned at the pick-up location in Japan along with your passport after receiving the order confirmation voucher sent by Global WiFi.
※ If the order details do not match (receipt & return date, product, etc.), the order cannot be confirmed and this is the customer's fault.
※ This service may not be smooth depending on the communication environment, etc., or the occurrence of communication dead zones in the country you are visiting.
※ Pick-up outside of business hours is not possible. (Returns are possible if there is a return box.)
※ If you return the vehicle after the reserved rental period, an additional fee will be charged.
※ Refunds are not available for mid-term returns due to schedule changes.
Total damage: Main unit (including battery pack) + SIM card / 150,000 won, Partial damage: Main unit (including battery pack) + SIM card / 100,000 won, Each accessory (USB cable, charger, pouch) / 10,000 won, Multi-conversion plug / 20,000 won, Auxiliary battery / 50,000 won
・The above regulations apply to water damage/breakdown/loss/theft of pocket Wi-Fi and accessories.
・In case of damage/water damage/breakdown, you must return the pocket Wi-Fi for product confirmation.
・A police report (theft report) from the local police is required for theft and loss.
・If you are late by the day after the scheduled return date without contacting Global Wi-Fi, a late fee will be charged until the return date.
* If you return it after the purchased period, an excess fee will be charged for the number of days overdue. Late payment fees will be added for each day the rental fee is overdue.
This product can be picked up/returned at the pick-up location in Japan along with your passport after receiving the order confirmation voucher sent by Global WiFi.
This service may not be smooth depending on the communication environment, etc., or the occurrence of communication dead zones in the country you are visiting.
If you return a pocket Wi-Fi that you received at a Japanese airport in Korea, you will be charged 30,000 won for EMS shipping and document preparation fee, plus usage fee for the number of overdue days.
If you return the item after the purchased period, you will be charged an overdue fee for each day that you are late. The overdue fee is an additional day's rental fee for each day that you are late.
If you are taking it to a country other than Korea or Japan, please contact us via Kkday message for detailed return inquiries. (Shipping costs are the responsibility of the customer.)
If you are unable to use the device due to issues with the telecommunications company line or pocket Wi-Fi device, your order will be fully or partially refunded based on the usage details after confirmation.
If you are unable to use the product due to excessive use, your order cannot be fully or partially refunded.
If damaged, the terminal must be returned.
Even if you are unable to receive your package due to flight delays or cancellations caused by natural disasters, refunds will still be processed in accordance with the refund policy.
For product-related inquiries, please click on your personal profile picture on the KKday site, and contact the seller through [Manage Reservation] - [Contact Seller].
Monday 08:00 - 19:00
Tuesday 08:00 - 19:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 08:00 - 19:00
Sunday 08:00 - 19:00
Monday 07:00 - 21:00
Tuesday 07:00 - 21:00
Wednesday 07:00 - 21:00
Thursday 07:00 - 21:00
Friday 07:00 - 21:00
Saturday 07:00 - 21:00
Sunday 07:00 - 21:00
Monday 07:00 - 21:00
Tuesday 07:00 - 21:00
Wednesday 07:00 - 21:00
Thursday 07:00 - 21:00
Friday 07:00 - 21:00
Saturday 07:00 - 21:00
Sunday 07:00 - 21:00
Monday 06:00 - 23:00
Tuesday 06:00 - 23:00
Wednesday 06:00 - 23:00
Thursday 06:00 - 23:00
Friday 06:00 - 23:00
Saturday 06:00 - 23:00
Sunday 06:00 - 23:00
Monday 06:30 - 23:45
Tuesday 06:30 - 23:45
Wednesday 06:30 - 23:45
Thursday 06:30 - 23:45
Friday 06:30 - 23:45
Saturday 06:30 - 23:45
Sunday 06:30 - 23:45
Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 09:00 - 21:00
Saturday 09:00 - 21:00
Sunday 09:00 - 21:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00
Monday 09:15 - 18:30
Tuesday 09:15 - 18:30
Wednesday 09:15 - 18:30
Thursday 09:15 - 18:30
Friday 09:15 - 18:30
Saturday 09:15 - 18:30
Sunday 09:15 - 18:30
Monday 06:30 - 22:00
Tuesday 06:30 - 22:00
Wednesday 06:30 - 22:00
Thursday 06:30 - 22:00
Friday 06:30 - 22:00
Saturday 06:30 - 22:00
Sunday 06:30 - 22:00
Monday 07:30 - 21:30
Tuesday 07:30 - 21:30
Wednesday 07:30 - 21:30
Thursday 07:30 - 21:30
Friday 07:30 - 21:30
Saturday 07:30 - 21:30
Sunday 07:30 - 21:30
Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 08:00 - 18:00
Sunday 08:00 - 18:00
Monday 07:30 - 21:00
Tuesday 07:30 - 21:00
Wednesday 07:30 - 21:00
Thursday 07:30 - 21:00
Friday 07:30 - 21:00
Saturday 07:30 - 21:00
Sunday 07:30 - 21:00
[Pocket Wi-Fi Usage Guide]
① Purchase a pocket Wi-Fi pass according to the date
(Purchase 5 tickets for 4 nights and 5 days rental / Pay twice for 2 rentals)
② Please make sure that the name you enter matches the English name on the recipient’s passport. (If it does not match, you will not be able to receive the item.)
③ Enter the correct mobile phone number to receive the order confirmation message. If there is no reservation confirmation notification text, you will not be able to receive the message.
④ After the Global WiFi representative confirms your order, a reservation confirmation text message will be sent via [text]
(Order confirmation is possible during business hours on weekdays)
⑤ At the pick-up location in Japan, present the voucher and passport to the local Japanese counter staff.