A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Meals are not included for children under the age of 3
The tour departs on time for the sake of the schedule and other passengers. If you are late, it will be treated as a no-show, and cancellation or refund is not possible.
The order of the tour itinerary may change depending on local conditions, such as crowds or traffic, on the day of travel.
If you are unable to participate in the tour due to personal reasons, date changes and refunds are not available.
If you change your contact information locally, please provide a reachable number. The travel agency is not responsible for any issues arising from an inability to contact you during the tour.
Due to the nature of group tours, one seat is provided per person by default. However, depending on the dispatch situation, we cannot guarantee a space for luggage storage if the vehicle is full. Therefore, please check availability via the consultation window one day prior to your trip and bring your suitcase only if it is possible.
Unless there is a safety risk, the tour departs as scheduled even in rainy weather.