This tour requires a minimum of 2 participants to operate.
When participating in the tour, please bring comfortable clothing (sneakers), swimwear (wearing it beforehand is recommended), a change of clothes, a towel, items to protect yourself from the heat (hat, sunglasses, parasol, etc.), and cash (pesos). In cenotes, showering before swimming is mandatory for environmental protection.
Bringing video cameras, GoPros, or other filming equipment into the Chichen Itza ruins will incur an additional fee (approximately 63 pesos or 4 USD) which will be charged on-site.
Additionally, the use of tripods and gimbals is prohibited within the ruins.
Bringing strollers or suitcases incurs an additional charge (20 USD per item). Please inform us at the time of booking if you require them. For safety reasons, pregnant guests are not permitted to participate.
A minimum of 2 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 5 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Pregnant women
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time