If the service time exceeds 10 hours, an overtime service fee of 5,000 yen per hour must be paid in cash on-site.
If you require a child seat, the first one is provided free of charge. Subsequent seats will cost JPY 2000 each. Please indicate the required number in the remarks column when booking and pay the driver on-site.
If a passenger causes serious damage to the vehicle during the journey (such as vomit, odor, or difficulty in cleaning), a cleaning fee (JPY 2w-5w) will be charged depending on the circumstances.
En caso de retrasos por tráfico, clima u otros factores de fuerza mayor que provoquen la cancelación de algunas atracciones, contacte con el servicio de atención al cliente. Le gestionaremos un reembolso parcial
En caso de mal tiempo como tifones o tormentas de nieve, la decisión de cancelar el tour se tomará 1 día(s) antes de la salida (hora local 20:00). Las notificaciones se enviarán por correo
Los viajeros con las siguientes afecciones u otros problemas de salud que puedan empeorar por una estimulación excesiva no deben participar en esta actividad: Presión arterial alta, Enfermedad cardíaca, Acrofobia, Asma, Epilepsia, Mujeres embarazadas
Please arrive at the meeting point 15 minutes before the deadline. Latecomers will not be waited for.
When the private charter car is in motion or you are walking after getting off, please be aware of your surroundings and personal safety at all times. Do not look at your phone screen while the vehicle is in motion or while crossing the street. KKday and the private charter car provider are not legally responsible for any accidents caused by your negligence during your trip.