Not Suitable For: People with mobility impairments
Not Suitable For: Wheelchair users
What To Bring: Headphones
What To Bring: Charged Smartphone
Not Allowed: Pets
Not Allowed: Weapons or sharp objects
Not Allowed: Luggage or large bags
Not Allowed: Sleeveless shirts
Not Allowed: Flash photography
Not Allowed: Touching the exhibits
Know Before You Go: All participant names are required & must match the valid photo ID shown at entry. Tickets are timed and strictly enforced; mismatches or late arrivals can result in denied access
Know Before You Go: Visitors aged 11+ (Basilica-only) or 6+ (Doge’s Palace) must buy a standard adult ticket
Know Before You Go: For skip-the-line entry, join a group at the meeting point & you must remain with the assigned guide at all times during the Basilica visit. Access does not bypass security checks.
Know Before You Go: Basilica time limits apply: approx. 20 minutes for the main area. Duration depends on the service booked.
Know Before You Go: Audioguides are provided via the Crown Tours App; download in advance (500 MB) and bring a fully charged smartphone w/personal headphones.
Know Before You Go: The Basilica may close or restrict access due to religious events or high tides.
Know Before You Go: From Jan 1, 2026: Basilica entry is €12. Optional access: Museum/Pala d’Oro €24, both €36. Campanile €18. Doge €35. Museum Pass €40. The remaining cost covers operational costs, including any guided & hosting services.