Se requiere un mínimo de 10 viajeros para que el tour salga. Si no se alcanza el mínimo, el tour se cancelará. Se enviará un correo sobre la cancelación 1 día(s) antes de la fecha de salida
En caso de retrasos por tráfico, clima u otros factores de fuerza mayor que provoquen la cancelación de algunas atracciones, contacte con el servicio de atención al cliente. Le gestionaremos un reembolso parcial
Llegue al lugar designado 10 minuto(s) antes de la hora de salida prevista, ya que el tour saldrá puntualmente
Expecting mothers in any stage of pregnancy are not allowed to participate on tours for their own safety
Due to age requirements, visitors aged over 60 years old are prohibited from joining this activity
Passengers are responsible for any damages incurred, whether intentional or unintentional. This includes, but is not limited to, damage to seats, liquid spills, stains, scratches, and other related issues.
Please Note: Maya Bay is annually closed from 1 August to 30 September for environmental recovery. Visitors are not permitted to enter the beach during this period. The tour may pass by or stop outside the bay for sightseeing, subject to weather conditions.