eSIM in multiple Asian countries | 3HK 5G/4G universal eSIM in the Asia-Pacific region
- Using 3HK telecom roaming resources to support multiple Asia-Pacific countries
- The 22-country plan includes free Hong Kong internet data, making it the top choice for internet access during transit.
- You can set up an eSIM simply by scanning a QR code, eliminating the hassle of changing your SIM card.
- Supports hotspot sharing
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Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Contents of the plan for 22 Asian countries (applicable to the Asia-Pacific region) -
- The 22-country plan covers the following countries or regions: Guam, Indonesia, Taiwan, Sri Lanka, Singapore, Japan, Thailand, Philippines, South Korea, China, Cambodia, Saipan, Vietnam, Australia, New Zealand, Macau, India, Malaysia, Laos, Pakistan, Bangladesh, and Brunei.
- Bonus 3GB~5GB of Hong Kong data allowance; recommended data plan for transit through Hong Kong Airport.
- In Hong Kong and Taiwan, real-name registration is required. After installing an eSIM upon arrival in Hong Kong or Taiwan, the system will send a real-name registration link via SMS. (Taiwan-specific real-name registration link).
Hong Kong Internet Access Real-Name System Link
- Contents of the plan for 11 Asian countries (applicable to the Asia-Pacific region) -
- The 11-country plan covers the following countries or regions: Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Cambodia, Australia, and New Zealand.
Please confirm that your phone is eSIM compatible before purchasing (cancellations are not accepted after purchase).
Frequently Asked Questions
Purchase Notice
- Before purchasing, please ensure your phone supports eSIM functionality.
- Please dial *#06# on your mobile phone. If EID is displayed, it means your phone supports eSIM; if not, it does not support eSIM.
- This product only includes data services and does not provide call or SMS functions.
- Please confirm that the selected data plan is correct before placing your order. Once the voucher is sent, cancellations will not be accepted.
- Due to local policies and network conditions, some applications (including but not limited to Google, LINE, Facebook, Instagram, YouTube, ChatGPT, etc.) may experience connection restrictions or be unavailable. Actual availability depends on the local network environment.
- If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Reminders
Please dial *#06# on your mobile phone. If EID is displayed, it means your phone supports eSIM; if not, it does not support eSIM.
Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires a network connection. Please ensure there is available Wi-Fi or mobile data in your environment before installation.
Please install and use the eSIM within 30 days of receiving it; otherwise, it will become invalid.
Each QR code can only be scanned once, and once bound, it cannot be changed to a different device or deleted.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Due to local policies and network conditions, some applications (including but not limited to Google, LINE, Facebook, Instagram, YouTube, ChatGPT, etc.) may experience connection restrictions or be unavailable. Actual availability depends on the local network environment.
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Please be aware that communication quality is affected by different usage environments, and network speed will vary depending on factors such as terrain, climate, building obstruction, number of users, and location.
To ensure all users have a fair use of mobile network services at all times, each telecommunications operator has its own fair usage agreement to regulate fair network usage. If a user consumes excessive data in a congested area within a short period, causing other users to be unable to use the service normally, the telecommunications company may temporarily throttle the speed. We will not be able to intervene in this matter, and your mobile network may be temporarily affected.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Debido a las diferencias horarias, la fecha de cancelación confirmada se basa en la hora local del proveedor. Espere de 2 a 5 días hábiles para procesar su solicitud de cancelación, tras lo cual se cobrará la tarifa de cancelación según la política del producto. Una vez confirmada la cancelación, recibirá su reembolso en un plazo de 14 días hábiles.
