🔔 Important Notice | Please read carefully before booking
To ensure a smooth trip and a good service experience, please read the following carefully before placing your order:
📌 Order confirmation method:
This product is subject to both instant and manual confirmation at times. If manual confirmation is required, please wait patiently for the result. KKday will notify you via email or app as soon as possible.
✈️ Charter booking time limit
Charter service: Please make your reservation at least 24 hours in advance.
If you do not place your order within the specified time, it will be automatically cancelled without further notice. Please take note.
🏨 Please provide complete information:
When placing your order, please accurately fill in your departure address, departure time, number of travelers, and provide an instant contact method (mobile phone number, LINE, WhatsApp, WeChat, or KakaoTalk ID) so that customer service or the driver can contact you no later than one day before departure.
🧳 Passengers and luggage must declare truthfully. Please select the appropriate vehicle type and accurately inform us of the actual number of passengers, the quantity/size of luggage, whether a sign is required for airport pickup, or whether a child safety seat is needed.
The driver will arrange the vehicle according to the legal and actual passenger and luggage capacity of the selected vehicle type. If the number of people or luggage exceeds the vehicle's capacity, the driver has the right to refuse to carry more passengers and passengers will be asked to call another vehicle themselves. The related costs will be borne by the passengers, and the original order fee will not be refunded.
👶 Child Passenger Regulations (in accordance with local regulations): Children under 5 years old must use a car safety seat. Please specify the required number when placing your order (maximum two). Failure to inform us in advance may affect your travel arrangements.
💡 Helpful Reminder: To ensure a smooth pick-up and drop-off experience, please keep your phone accessible on the day of your trip.
Charter Waiting Service
The driver will arrive at the designated location at the agreed time to wait for you. A maximum of 30 minutes of waiting time is free.
If the wait exceeds 30 minutes, a waiting fee of 300 KRW per minute will be charged, payable to the driver on-site.
🔔 If you have special time arrangements, please be sure to specify them in the order notes so that we can coordinate in advance.
Overtime Service: The driver will provide service according to the agreed-upon charter time. If the service exceeds 9 hours, an overtime fee of 40,000 KRW per hour will be charged, payable to the driver on-site.
🔔 For any special time arrangements, please be sure to specify them in the order notes so that we can coordinate in advance.