| Data Usage Specifications | Unlimited data, 20GB, 30GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Monaco, Norway, Réunion, Saint Barthélemy, Saint Martin (France), Switzerland, Turkey, Vatican City, Australia, Azores, Madeira |
| Mobile Carrier | Depending on the region |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Network Type | Roaming |
If you need to manually add an eSIM, please refer to the eSIM details in the "Pre-departure Reminder" and copy and paste the <SM-DP_Address> and <Activation Code> into the corresponding fields. You do not need to enter the <Confirmation Code>
The day you scan the QR code will count as the first day of use. It is recommended to install it before departure or after arriving at the destination to avoid premature activation.
eSIM only supports single scan installation. Please do not delete it after successful installation.
The eSIM must be activated within 90 days of issuance. It is recommended to activate it as soon as possible after arriving at your destination to ensure your use rights.
To use your eSIM outside the UK, please enable data roaming.
After installation, the system will send a text message to inform you that the eSIM has been successfully activated. To check the remaining data, please send "check" to 10086
If you are unable to make a call, please make sure that VoLTE is enabled on your phone.
If you are unable to use the product but have not contacted customer service to troubleshoot the problem, no refund will be provided if the cause cannot be determined.
Install eSIM
• iPhone: Settings → Mobile Services → Join eSIM
• Android: Settings → Network & Internet → SIM card → Add eSIM (the operation path may vary slightly depending on the brand)
Using eSIM
1. Please turn off mobile data on your original SIM card, ensure that eSIM is enabled and data roaming is activated, and set eSIM as the default mobile data card.
2. If you cannot access the internet or share a hotspot, please refer to the APN settings and restart your phone.
3. If the connection is unstable or the internet speed is slow, it is recommended to turn airplane mode on and off, or turn off automatic network selection and manually select a supported telecom provider.
【APN Settings】
* APN is usually set automatically. If you cannot connect or share your hotspot, please manually set the APN and restart your phone (the operation path may vary slightly depending on the brand).
• iPhone: Settings → Mobile Services → Select your eSIM → Mobile Data Network → Enter "everywhere" in the APN field → Return to previous page
• Android: Settings → Network & Internet → SIM card → Select the corresponding eSIM → Access Point Names → Tap "Add" in the upper right corner → Enter APN: everywhere → Save and return