StarHub 5G Tourist eSIM – Singapore eSIM (eKYC Required)
Access lightning-fast internet in Singapore with StarHub prepaid 5G eSIM – no physical SIM card required!
- Singapore’s #1 Award-Winning Network for mobile experience
- Seamless data roaming across 20+ global destinations
- Instant activation – no airport pick-up needed
- Hotspot supported – share your connection anytime
**Please update your iOS to the latest version(iOS 18.6 or above) if you encounter issues with real-name registration.
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Descripción del producto
Activate your Traveler Data eSIM in 3 easy steps:
Step 1: Register your eSIM
Step 2: Passport Verification
Step 3: Install eSIM
Información de compra
Reminders
Please confirm eSIM compatibility before purchase. Once the eSIM is issued, the order cannot be cancelled or refunded.
iPhones and Android phones sold in China, Hong Kong, and Macau do not support eSIM. Most Android phones sold in Taiwan are also incompatible.
The eSIM is valid for redemption within 21 days from date of issue. Please install your eSIM within the validity period.
Each Passport holder can only register up to 3 Prepaid SIM cards (regardless of service provider).
The person registering the eSIM must be at least 15 years old.
eSIM registration with passport will be subjected to thirty (30) days validity as per IMDA’s regulations.
The quality of communication may be affected by outside conditions such as surrounding landforms (i.e. mountains), location, weather, obstruction by buildings or the number of users.
How to Use
How do I set my phone to install the Traveler Data eSIM?
- For iOS (iPhone):
- Go to 【Settings/ Mobile Service (or Cellular)】.
- Under SIMs, tap to select your newly added eSIM.
- Turn on the toggle for Turn On This Line.
- Return to Mobile Service, tap Mobile Data, and select the eSIM as the active line for data.
- Turn off Allow Mobile Data Switching to ensure your iPhone does not revert to your primary SIM.
- Return to Mobile Service, under SIMs, select eSIM, scroll down and enable Data Roaming for the eSIM plan.
- For Android (device models may vary slightly):
- Go to 【Settings/ Connections/ Mobile Networks】
- Select the newly added eSIM profile.
- Enable Use SIM or Enable this SIM.
- Under Preferred SIM for mobile data, choose the eSIM.
- Disable any option that allows automatic data switching between SIMs.
- Return to 【Connections/ Mobile Network】 scroll to Data Roaming and turn it on for the eSIM.
- To use Data Roaming on your device ensure that Mobile Data & Data Roaming is enabled.
- For overseas calls, Dial 018 <country code><area code><number>
- Ensure that your APN (Access Point Name) is set to “shwap” to enable data connection. Click here for a step-by-step guide.
- To track your balance and to purchase additional data, download the Starhub App (App Store / Google Play) and login with your mobile number.
- StarHub eSIM FAQ
Validity Period
- Valid for use within 21day(s) from the date of issue; Invalid after expiration
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Debido a las diferencias horarias, la fecha de cancelación confirmada se basa en la hora local del proveedor. Espere de 2 a 5 días hábiles para procesar su solicitud de cancelación, tras lo cual se cobrará la tarifa de cancelación según la política del producto. Una vez confirmada la cancelación, recibirá su reembolso en un plazo de 14 días hábiles.
