- Highlights -
・Avoid the hassle of lugging suitcases through public transport and enjoy a comfortable private transfer to and from Marseille port.
・Private tour service: choose the vehicle that suits your group size and travel directly to your destination in comfort.
・Port pickup includes a 45-minute waiting period, so you do not have to worry about missing your transfer.
- Vehicle Information -
・Vehicle type and maximum capacity (passengers + luggage)
- 4-seater: 3 passengers, 3 pieces of luggage
- Minivan: 7 passengers, 7 pieces of luggage
- Minibus: 8 passengers, 8 pieces of luggage
・Luggage allowance: Each passenger is limited to 1 piece of checked luggage (dimensions: sum of length, width, and height must not exceed 158 cm) and 1 personal item that does not occupy a seat (e.g., laptop bag, small handbag).
* Strollers are considered checked luggage. Passengers traveling with a stroller must book a vehicle with 7 seats or more.
* If your luggage does not meet the above requirements, the driver reserves the right to refuse service. Passengers will be responsible for any additional costs incurred for calling another vehicle to transport the excess luggage.
- Schedule -
・Port Pickup
For port pickup services, the driver will wait for a maximum of 45 minutes (calculated from the cruise ship's scheduled docking time). If the wait exceeds the 90-minute grace period, passengers must pay an overtime fee of approximately 40-60 EUR/hour in cash on-site (actual amount subject to on-site confirmation).
・Transfer to Port
Please provide your preferred pickup time when booking. Due to traffic congestion in Marseille and the need for early boarding, we recommend allowing sufficient time to avoid missing your cruise. Please be aware that if you miss your cruise due to strikes, road maintenance, traffic congestion, or other force majeure events, no refunds will be provided.
The driver will wait for a maximum of 20 minutes from the scheduled pickup time. If the wait exceeds this 20-minute grace period, passengers must pay an overtime fee of approximately 40-60 EUR/hour in cash on-site (actual amount subject to on-site confirmation).
- Service Area -
・Applicable to Marseille city area.
- Important Information -
・Please ensure you provide a phone number and WhatsApp contact information that is reachable locally at the time of your pickup/drop-off.
・Please include the following details in your order notes: Cruise Line / Cruise Brand and Ship Name / Port Terminal Number.
・Please confirm the number and size of your luggage before booking and include this information in your order notes. If the actual amount of luggage on the day of the trip exceeds what was previously stated, the driver reserves the right to refuse service. Please take note of this before booking.
・If you are carrying golf bags, surfboards, camera equipment, or other oversized items, please include this in your order notes so the local operator can make the necessary arrangements.
・Luggage size limit: The sum of length, width, and height for a single piece of luggage must not exceed 158 cm. There is no weight limit. If your luggage does not meet these requirements and there is no space left in the vehicle, the driver reserves the right to refuse service. Please take note of this before booking.
・Passengers traveling with a stroller must specify the quantity in the order notes and book a vehicle with at least 7 seats. Failure to notify us or selecting the wrong vehicle type may result in the driver refusing service. Please take note of this before booking.
・According to local law, all children under 10 years old must use a car seat. Passengers requiring a child seat must specify the number and age of children in the order notes so the local operator can arrange this in advance. If not booked in advance, this service cannot be provided, and the driver reserves the right to refuse service.
・Due to traffic congestion in Marseille, actual pickup and drop-off times may be adjusted at any time, and your arrival time may be delayed as a result. Please be aware of this before booking.
・Transfers are limited to Marseille Port (FRMRS) or Marseille city area (single location). We do not provide stopover services at other locations. Please take note of this before booking.
・The driver will wait for a maximum of 20 minutes from the scheduled pickup time. If the wait exceeds this 20-minute grace period, passengers must pay an overtime fee of approximately 40-60 EUR/hour in cash on-site (actual amount subject to on-site confirmation). Please be aware of this before booking. To avoid issues, we recommend noting your preferred pickup time when booking. The supplier will calculate the free waiting time based on the time noted in your booking. If no time is specified, the waiting time will be calculated based on your flight arrival time.