★ Click here for the Glowworm Viewing Tour (with Japanese guide) held from Monday to Saturday>>
A minimum of 2 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 7 day(s) before the departure date
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
If you do not board the bus by the departure time without prior notice, we will consider your reservation cancelled and the bus will depart. Please note that in this case, no refunds will be given.
Departure times may be delayed due to traffic disruptions or other unforeseen circumstances.
Weather and temperature can change easily in mountainous areas at night, and temperatures can drop by about 4-5 degrees Celsius compared to urban areas, so we recommend wearing warm clothing that you don't mind getting wet.
We will walk approximately 2 kilometers in the nature reserve and approximately 1 kilometer in the national park. Please refrain from wearing high heels or flip-flops.
The viewing area for the glow-worms is a dark, unlit area. Please be aware of this if you have a fear of darkness.
Wheelchairs and strollers are not permitted on this tour. Please refrain from bringing them on board as there is no storage space on the bus.
The walking trails in the national park include stairs. Since you will be walking on dark trails without streetlights, participation with a walking stick is only permitted if accompanied by an assistant.
Eating and drinking are prohibited on the bus by law. Only bottled water is permitted. (Juice, coffee, etc. are prohibited.)
Photography and videography are strictly prohibited within the national park where the glowworms live.
The tour itinerary may change due to weather, road conditions, or restaurant availability.
In case of rain, the wildlife exploration may be replaced with a visit to the Harbor Town Shopping Centre (outlet mall). The glowworm viewing will still take place even in rainy weather.
If the national park is closed due to severe weather, the tour will be cancelled.
Even if kangaroos or koalas are not found during the wildlife exploration, there will be no refund or reduction of the tour price.
After dinner, you may be sharing a bus with other tour groups.
Please note that the tour conditions (such as dates and times) may be subject to sudden changes due to circumstances beyond our control. In the event of a cancellation due to circumstances beyond our control, we will provide a full refund, but we will not be liable for any further damages.
The same cancellation policy applies in cases of flight delays or cancellations.