Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Please meet by making your own way to the Auschwitz-Birkenau museum. This can be reached in your own vehicle or by public transport (bus or train). The journey from Krakow takes approximately 1.5 hours. When you arrive, look for your host, who will give you your ticket and introduce you to the group.(Memorial and Museum Auschwitz-Birkenau, Więźniów Oświęcimia 20, 32-600 Oświęcim, Poland)
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum may change your visit time, affecting your pickup time. Final confirmation will be emailed 1-2 days before the tour. Due to high visitor numbers, Auschwitz-Birkenau may cancel tours or guides at short notice. If this occurs, you'll be informed and offered alternatives when possible
All visitors are required to pass through security checks before entering the museum grounds
The local partner will contact you by WhatsApp, email or phone the day before the tour to confirm your pickup place and time
The pickup time may change (possible start of the tour between 5:30 AM and 1:30 PM), so please consider this in your plans
The duration of the visit may be shortened due to temperatures and weather conditions. Any decision regarding the tour duration is made solely by the Auschwitz-Birkenau Museum, and all visitors and tour operators are required to follow the Museum's guidelines and instructions
Remember to bring:A valid ID which needs to exactly match the name provided at the booking
Packed lunch (during the guided tour, there may be a short lunch break of about 10 minutes)
Clothes that do not reveal too much or are too shiny, to show the dignity required, comfortable shoes
Please note that the duration of the visit may be shortened due to high temperatures and weather conditions. Any decision regarding shortening the tour is made solely by the Auschwitz-Birkenau Museum, and all visitors and tour operators are required to follow the Museum's guidelines and instructions