Group or individual package tour products are governed by the standardized domestic travel contract issued by the Tourism Bureau of the Ministry of Transportation and Communications of Taiwan. By completing the reservation, the terms of this contract are agreed to and accepted.
A minimum of 18 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 7 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Please arrive at the designated location 20 minute(s) before the scheduled departure time, as the tour will depart on time
This tour will be conducted mainly in Chinese, with English and Japanese as additional services (no guided tours will be in full Japanese/English). For language needs other than Chinese, please note it in the remarks when booking. We will do our best to arrange accordingly, but if we are unable to make the arrangement, translation software will be used to facilitate the communication
If unable to make the trip or if abandoning midway due to personal reasons (e.g., lateness), no refund or rescheduling will be permitted.
The stated itinerary is for reference only. The guide/driver will adjust the time based on the road condition, festivity, events, and other factors. Infants under 3 years old who do not occupy a seat can join the tour for free. One adult may bring only one such infant. Please indicate the infant's date of birth in the remarks column when making your reservation.
Small vehicles may be assigned for the tour. Avoid bringing large luggage. If you need to bring large items, please specify the size and number of pieces in the remarks column.
The itinerary involves local carpooling with non-assigned seats. Boarding should follow the order on the day of departure. The on-site driver will coordinate seating arrangements for elderly passengers or children.
During the group itinerary, early departure or leaving midway is not permitted. If you leave the group, it will be considered as voluntarily forfeiting the remaining itinerary, and no additional refund will be given.
A full refund will be issued if the trip is canceled before departure due to weather conditions or insufficient participants. No refund will be provided if the passenger withdraws or abandons the tour voluntarily. If the trip is canceled or suspended after the group forms due to force majeure factors such as natural disasters, accidents, wars, riots, or government orders, a full refund will be provided minus actual incurred costs, excluding individual expenses for travel, transportation, and accommodation.
This itinerary involves long-distance travel. Individuals with severe physical conditions (e.g., pregnant women) should assess their health before participating. If an emergency arises due to physical discomfort and immediate medical treatment is not available, the travelers themselves will bear the responsibility.
Significant delays may occur due to road or weather conditions. Compensation for losses from transportation or other arrangements due to bus delays may be challenging.
If the bus is delayed due to breakdowns or traffic jams, resulting in changes or cancellations to the itinerary or activities, objections or withdrawals are not permitted. No compensation or refund will be provided for delays or changes caused by bad weather, strikes, or unexpected accidents.
In cases where the trip is canceled or suspended before departure due to circumstances beyond the control of the travel agency (such as bad weather, natural disasters, mechanical failures, traffic accidents, wars, strikes, riots, or government orders), a full refund will be issued. If the trip is canceled after departure, the tour fee will be refunded minus incurred costs. No objections or compensation claims will be accepted. Passengers will be responsible for any losses or additional expenses arising from such incidents.
For safety and to respect the rights of other group members, individuals with chronic conditions or mobility issues should inform the travel agency at the time of registration.
Travelers under 18 must be accompanied by an adult over 18 to participate in the tour.
If there are travelers who choose to board in Kyoto, the tour will stop by Kyoto's meeting and ending points
The Kyoto stop will be determined by the travelers' status on the day of the tour
The Kyoto Station arrival time is subject to the road condition from Dotonbori
Blooming period may be later or earlier depending on the wether. After the tour is confirmed, the departure will not be affect by the condition of the cherry blossom blooming