In cases of force majeure (terrorism, war, natural disaters, bad weather conditions, etc) or because of a ban on boat/ speedboat, cars, roads, strikes, the flight delay/cancel, etc... tour itineraries may be adjusted or cancelled. Booking shall be refunded for unused services and no other compensation to be applied.
A minimum of 1 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Please prepare your own towel, sunscreen and extra clothes are also recommended to change on tour.
The tour program might be changed based on the conditions and still maintain the number of visiting places.
Customers are required to actively provide full name, ID number and the date of birth in order to buy the tourism insurance.
If you are vegan, please inform us in the booking.
Any unused services in the tour program are not refundable.
Red River Tour does not provide any medical products to customers. Please bring your personal medicine or sunscreen to take care of yourself.