Eurail Benelux Pass

According to EU regulations, it's mandatory that the passengers MUST hold a valid visa for the countries passing through the route even if they don't get off the train or enter the border

Travelers may apply for refunds within 360 days from the date of purchase provided that they have not activated or used the pass. Please note that used passes are non-refundable

The passes can be used on the same electronic devices. Please notice that once the passes are activated, you'll not be able to swap to another one

Please bring your valid passport with you for inspection by station staff

The voucher you receive after booking is not a valid ticket. Please refer to the reminders on the voucher for the Pass Number, and follow the instructions specified in the "How to Use" section on this page to activate the pass

If you would like to make a seat reservation, please go to an applicable ticket counter or Rail Planner in the eligible train station to do so and pay the handling fees

Eurail Benelux Pass does not include seat reservations. Pass holders are required to reserve their seats at the ticket counters in applicable train stations or via Rail Europe

The services and discounts offered by Eurail Benelux Pass are subject to change or cancellation due to the pandemic, traffic, weather, and force majeure. Please visit the official website to check the operating info to avoid disappointments: https://www.eurail.com/en/eurail-passes/one-country-pass/benelux

Please be advised that this voucher is NOT a valid travel document or ticket for train boarding. Below you will find a quick guide on how to retrieve, add, activate, and use your mobile pass via the Rail Planner App:

Step 1: Download the Rail Planner App on the App Store or Google Play, tap “Get started” and select “Eurail Pass”

Step 2: “Add a pass” by selecting “Mobile Pass” and entering your last name and 6-digit pass number (please refer to the “Reminder” section above on your voucher)

Step 3: “Connect a trip” by entering a trip name as you like. A trip would be an e-folder storing your multiple train journeys. Each Pass needs its own trip

Step 4: “Active this Pass” by entering passport no. and selecting your first travel day that you are going to use your mobile pass for train boarding. *IMPORTANT: The date you selected during booking doesn’t matter. You can activate the Pass and choose any day that is within 11 months from the date of purchase as your first travel day during pass activation. You can cancel your first travel day any time before the start of that day at 00:00 CET

Step 5: Go to “Planner” on the bottom menu, search, and plan a train journey by entering the departure train station, arrival train station, date, and time

Step 6: Select your preferred train journey and tap “save journey” to save it to “My Trip”. IMPORTANT: Reservations are NOT included in your Eurail Pass. If reservations are required on your train journey (marked with “seat reservation required”), you will need to book and pay for a seat reservation separately in advance. The seats available for pass holders’ reservations are limited and on a first-come, first-served basis

Step 7: Go to “My Trip” on the bottom menu and add your saved train journeys to your Pass and the ticket for that travel day. Once your saved train journey is added successfully, it will be marked with a yellow light

Step 8: Go to “My Pass” on the bottom menu and tap “Show ticket” under that travel day for inspection. Each travel day has a separate ticket with a QR code. You can open the gates at some train stations (e.g. Netherlands) with the QR code on your ticket. IMPORTANT: The ticket inspector will scan the QR code and check whether the train journey you are on has been added to your ticket. They will also check your seat reservation, and personal information and may ask to see your passport

For more information about seat reservations, refund policy, and FAQs, please refer to the voucher