Your satisfaction is our top priority! If you are not completely satisfied with the product, please contact us immediately, and we will do our best to assist you, ensuring a worry-free purchase!
Once the QR code has been scanned and the eSIM successfully installed, the order cannot be canceled or refunded.
eSIM installation requires an Internet connection. Please install it while connected to stable Wi-Fi or mobile data (some airport Wi-Fi may cause installation failure).
Each QR code can be scanned once. It can be scanned repeatedly on the same device, but once bound, it cannot be transferred to another device or deleted.
Please use within 90 days of receiving the eSIM; it will expire after this period.
Please scan and install the eSIM only after arriving at your destination to avoid starting the validity period early.
Before using the eSIM, please ensure that you turn off data roaming for your primary SIM card to avoid high international roaming charges caused by accidental usage. You are responsible for any such charges, and no additional compensation will be provided, including roaming fees, overseas SIM/eSIM purchase costs, or transportation expenses.
Please dial *#06# on your phone to check for eSIM compatibility. If an EID is displayed, your device supports eSIM; if not, it is not supported.
iOS 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE (2020), and iPhone XS feature eSIM functionality.
Samsung phone compatibility varies by region. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check the official Samsung website.
This eSIM supports local 5G network access. Mobile network signal (5G/4G/LTE) depends on local carrier coverage. It is normal to receive only 4G/LTE signals in remote areas, indoors, basements, or suburbs. This is not an issue with the eSIM card itself, so please use it with confidence.
To maintain network quality and adhere to the Fair Usage Policy (FUP), telecommunications companies worldwide may restrict data usage for users who consume large amounts of data within a short period, which may result in loss of Internet access or slower speeds. To ensure a stable connection, please avoid streaming or downloading videos for extended periods, updating software, sharing hotspots with others, or engaging in other data-intensive activities.
The United States includes Hawaii but excludes Saipan and Guam.
How to install:
iOS: Settings > Cellular > Add eSIM > Scan QR code > Add Cellular Plan
Android: Settings > Network & Internet (Connections) > SIM Manager > Add SIM (Add Cellular Plan) > Scan QR code
Activation steps:
1. Upon arrival at your destination, turn off other SIM cards and enable only the eSIM and its data roaming.
2. Set the APN for the eSIM (the APN is usually identified automatically; if not, manual configuration is required).
This USA & Mexico eSIM leverages major network operators such as AT&T, Rogers, and T-Mobile across North America. It automatically selects the optimal network signal, ensuring stable and reliable 5G/4G internet access throughout your travels in the United States, Canada, and Mexico. This automatic selection guarantees consistent connectivity without the need for manual carrier switching, providing robust coverage in all three countries.
The key advantages of this USA & Mexico eSIM include unparalleled convenience and efficiency. You avoid the hassle of physical SIM card changes, as it's a digital solution activated via a simple QR code scan. This means zero physical consumables and immediate use upon arrival at your destination. For users with iOS 17.4 and above, installation is even simpler with a one-click option, providing quick access to 5G internet and being an eco-friendly choice for travel.
The USA & Mexico eSIM offers various data plan options to suit different travel needs, including both daily data allocation and total volume plans. Daily plans provide a set amount of high-speed data that refreshes each day, ideal for consistent daily usage throughout your trip. Total volume plans offer a fixed amount of high-speed data for the entire trip duration, which is consumed as needed until depleted. You can select the plan that best matches your expected data consumption habits.
Yes, this North America eSIM is designed to fully support a wide range of popular applications. You can smoothly use apps such as TikTok, ChatGPT, Instagram, Google Maps, and Facebook, among others. Its robust 5G/4G connectivity ensures seamless performance for all your social media, navigation, communication, and AI-powered applications, allowing you to stay connected and productive throughout your journey without restrictions on popular services.
The installation of this USA & Mexico eSIM is designed to be straightforward and hassle-free. You will receive a QR code, which you simply scan with your device to set up the eSIM profile. This digital process eliminates the need for physical SIM card changes. For users with iOS devices running version 17.4 or higher, a convenient one-click installation feature is available, allowing for even quicker activation and immediate network access upon your arrival at the destination.
Yes, the USA & Mexico eSIM fully supports mobile hotspot sharing functionality. This feature allows you to conveniently share your high-speed 5G/4G internet connection with other devices, such as laptops, tablets, or companion smartphones. It provides a flexible and efficient way to ensure all your devices stay connected without the need for multiple individual data plans, making it an ideal solution for group travel or if you need to work remotely.
This North America eSIM ensures stable network connectivity across the US, Canada, and Mexico by collaborating with leading local network operators such as AT&T, Rogers, and T-Mobile. It features an intelligent system that automatically identifies and connects to the strongest available network signal in your current location. This seamless and automatic network selection guarantees reliable 5G/4G service as you move between countries, providing consistent and uninterrupted internet access without manual adjustments.
Should you encounter any issues or require assistance with your USA & Mexico eSIM during your travels, 24-hour customer service is available to provide immediate support. This round-the-clock availability ensures that any concerns or technical difficulties you might face—whether related to activation, connectivity, or data usage—can be addressed promptly at any time, allowing for a smoother and more worry-free travel experience.