In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 00:00). Notifications will then be sent via email
In the event that St Mark’s basilica is closed due to high water or religious ceremonies, the itinerary will be rearranged accordingly. On those occasions when St Mark’s Basilica is open when the water is high, skip the line tickets will not be accepted as all visitors have only 1 door open to get into the church
Guaranteed skip-the-line tickets to St Mark's Basilica are available only from April to October. St Mark’s Basilica does not offer a fast entry service to anyone in other periods, considered off-peak seasons
Since St Mars Basilica is a venerable religious attraction, please follow the dress code and avoid wearing sleeveless garments and shorts. Large bags are not allowed inside the basilica as well
This tour is of a historical area and is not fully accessible for wheelchair users or people with walking disabilities. However, please contact us directly and we will be able to take you on alternative routes suitable for you
Please wear comfortable footwear as this tour involves a lot of walking
The tour group size ranges from 4 to 14 travelers
Please refer to your voucher for accurate and final information