Before purchasing, you can dial *#06# to check. If the device displays an EID serial number, it means that this mobile device supports eSIM functionality. No refund will be given if the mobile device is incompatible or does not support eSIM.
Customers holding mobile devices with mainland China versions should note that although the device has or includes eSIM functionality, only eSIMs supplied by local telecom providers in mainland China are supported. Mobile devices not sold in mainland China do not have this restriction.
Once the order is confirmed, the eSIM QR code will be sent via email within one business day. Please also check your spam/junk mail folder.
An internet connection is required to install an eSIM. Please ensure there is available Wi-Fi or mobile data in your environment before installation.
Each QR code can only be scanned once for installation. Once bound, it cannot be used on different devices. Do not delete or remove it unless you are finished using it, otherwise you will not be able to rescan and install it.
To end your use of the eSIM plan on your phone, simply tap "Remove Mobility Plan" at the bottom.
If usage exceeds the eSIM's specified memory allowance, the transfer speed will be limited.
The eSIM is valid for 90 days after order confirmation and must be activated in the designated country or region. If it expires after this period, the payment will not be refunded.
Days are calculated in calendar days (days started before 23:59 are considered day one, and days started at 00:00 are considered day two).
Time zone calculation method: GMT +8. Hong Kong time zone is the standard, not the destination time zone.
Actual connection signal and speed can be affected by various factors, such as the relative location of the customer and the transmitting station, website server resources, internet traffic and number of users, mobile device speed support, network coverage of the local network provider, weather, or other unforeseen circumstances.
Yes, the Taiwan eSIM is specifically designed for travelers visiting Taiwan. It provides reliable 4G/5G network services powered by Chunghwa Telecom, ensuring excellent coverage throughout the island. This allows travelers to stay connected for navigation, communication, and internet access during their trip without needing a physical SIM card.
The Taiwan eSIM is primarily marketed towards travelers and offers convenient solutions for temporary internet access. While it can be used by anyone with a compatible device, its various duration and data plans are particularly beneficial for international visitors seeking hassle-free connectivity. Local residents might also find it useful for secondary devices or short-term needs.
After purchasing the Taiwan eSIM, you will receive a QR code via email. To activate, simply scan this QR code using your compatible smartphone's settings. The setup can often be completed before you arrive in Taiwan, but the service will only become active once your device connects to the network in Taiwan. Ensure your phone is eSIM-compatible and unlocked.
The Taiwan eSIM offers flexible data plans to suit different travel needs. You can choose from various durations (days) and select either daily data allowance plans or total data volume plans. This flexibility allows you to pick a plan that best fits your trip length and anticipated data usage.
The Taiwan eSIM is powered by Chunghwa Telecom, one of Taiwan's leading telecommunication providers. This ensures access to a robust and widespread network, offering excellent 4G/5G coverage across urban areas, popular tourist destinations, and most parts of the island, providing a stable internet connection for users.
Using a Taiwan eSIM offers several advantages over a traditional physical SIM card. It's an eco-friendly option as there's no physical card to produce or discard. The setup is fast, as you receive a QR code via email, eliminating shipping time. You also don't need to worry about losing a tiny physical card or switching cards, making it very convenient for travelers.
Yes, the Taiwan eSIM provides service on both 4G and 5G networks. It utilizes the extensive network infrastructure of Chunghwa Telecom, ensuring broad coverage and generally reliable connectivity throughout Taiwan, including major cities and popular scenic areas. This allows for fast internet speeds and stable connections.
Upon successful purchase of the Taiwan eSIM, a QR code will be promptly delivered to your email address. This QR code contains all the necessary information to set up your eSIM profile. You then simply scan this QR code with your eSIM-compatible smartphone to add the profile and prepare it for activation. KKday facilitates this swift digital delivery, ensuring you receive your eSIM without delay.