In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 00:00). Notifications will then be sent via email
If the total number of passengers is below 5 (the minimum requirement for this trip), you will be informed 1 days prior to departure, and a full refund will be granted
Please bring your passport with you at all times
Please arrive 15 mins prior to the departure time
Please arrive promptly at each meeting point, as the tour will depart on time. Refunds will not be granted to late arrivals and to travelers who do not wish to attend all the attractions on the itinerary
Please refer to the official website for detailed information about meeting location: https://www.switzerland-tours.ch/images/images/Z%C3%BCrich%20EN.pdf