If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Not Suitable For: Wheelchair users
Not Suitable For: People with animal allergies
Not Allowed: Pets
Know Before You Go: ⚠️ Booked within 48 hours of your tour? Please contact us immediately using the emergency number provided after booking to confirm your timing. Tours booked less than 48 hours in advance cannot always be guaranteed — reaching out right away gives us the best chance to make it happen for you
Know Before You Go: Bear visibility: Bears hibernate during winter months and won't be visible during this period. All other animals remain active and highly visible year-round
Know Before You Go: ☀️ Summer tip: On warm days (25°C+), we recommend booking the 9am departure — animals are most active in the cooler morning hours, giving you the best possible wildlife sightings
Know Before You Go: During September 2026 - March 2027 we cannot offer German or Spanish tours. Your tour will be automatically booked with an English speaking guide - even if you select a different language. However we do have audio recordings available if needed. If you have questions or need support please reach out to us directly