Full-Day Luxury Tour to Tulum, Cenote, and 5th Avenue Playa del Carmen

Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time

Meeting point description: Pickups are available for hotels in Cancún Downtown, Mayan Riviera, Akumal, Punta Maroma, Puerto Aventuras, and Puerto Morelos. Please provide your hotel name and address at checkout. If you're staying in a different accommodation, please contact the local operator after booking to arrange the pickup at one of the authorized meeting points in Cancún, Playa del Carmen, and Tulum.

Extra fees to be paid on-site:Preservation Tax Tulum & Coba Ruins 37 USD per person; only cash is accepted (Pesos or USD)

Know in advance:Please note that a guide isn't included at the Tulum Mayan Ruins. It's simply a place to visit and take photos. However, there will be a guide at the cenotes

If you're staying in a hotel, you'll indicate your pickup location at checkout and receive instructions close to the service date. If you're staying in a flat, please contact the local operator to arrange the pickup

Your guide will give you a limited time to look around at every spot, it's very important to follow up on the instructions and be punctual. In case you do not meet the guide's established schedules, the guide will wait for tolerance time and go to the next place

For Tulum guests, after completing the Coba, Tulum, cenote, and restaurant tour, you can choose whether you prefer to be dropped off at Tulum Super Aki. The tour operator can arrange this drop-off before heading to Playa del Carmen. If you opt for Playa del Carmen, please note that the bus will not return to drop you off; the driver will need to drop off other customers. Therefore, if you choose Playa del Carmen, you must make your own return arrangements

For guests staying at hotels between Tulum and 5th Avenue in Playa del Carmen: If you wish to go to 5th Avenue, you will need to make your own return arrangements because the bus cannot return to the starting point. If you do not wish to go to Playa del Carmen, you will be dropped off at your hotel. Guests staying at hotels further away and closer to Playa del Carmen will be dropped off at 5th Avenue, being the last stop, or at the official and established boarding point indicated to you at the beginning

To all guests of the Bahia Principe hotel complex, the meeting point is at Hacienda Doña Isabel, the official place assigned to board the tour. Be next to the letters Hacienda Doña Isabel

The local provider will pick up and gather everyone in smaller vehicles. The last meeting point is where the main bus will be waiting

The local operator is not responsible for items left on the vehicle, so make sure you have everything at hand before getting off the vehicle

The tour can vary in duration, up to 14 hours or more depending on the transfers from one place to another and the traffic

The tour is free for children under 3 years old if they sit on their parent's lap during the ride

Bilingual guide, English and Spanish, is included

Please remain at your designated pickup point until the guide arrives. If you leave the pickup point and miss your transportation, no refund or rescheduling will be offered

Participants who miss the tour will need to make a new booking and payment to join another tour

Remember to bring:Comfortable clothes, swimsuit, towels, hat/cap, sunglasses, sunscreen, extra clothes and a jacket to wear on the air-conditioned vehicle