Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Bring bathing gear and sunblock
Bring biodegradable insect repellent
Bring money for extras or gratuities
Transfers not included
Bring suitable footwear
Not suitable for guests with reduced mobility
Some entrance fees and optional extras are payable locally
The name Xel-Há comes from the Mayan language, meaning "where the water is born" or "place where water is born." This perfectly describes the park's natural environment, characterized by its stunning inlet, cenotes, and lagoons where fresh and saltwater meet. It highlights the park's focus on aquatic natural beauty and biodiversity.
Xel-Há is primarily a natural aquatic park emphasizing unlimited snorkeling, swimming in cenotes and rivers, and ecological experiences. Its focus is on water-based activities and nature immersion. Xcaret, while also ecological, offers a broader range of cultural shows, archaeological sites, and underground rivers, appealing to those seeking a mix of nature, culture, and entertainment. Xel-Há offers an all-inclusive food and drink plan, which Xcaret does not typically include in its basic admission.
Towels are available for rent at Xel-Há Park for an additional fee. To save time and avoid extra costs, it is generally recommended that visitors bring their own towels. Alternatively, some premium booking packages might include towel service, so it's advisable to check your specific ticket details before your visit.
Xel-Há Park offers a wide array of natural water activities. Visitors can enjoy unlimited snorkeling in the natural inlet, swim in cenotes and fresh water rivers, explore hidden coves, and engage in thrill activities like ziplining into the water and cliff jumping. The park also features walking trails, natural wells, and a children's world, all designed for immersing in Riviera Maya's unique ecosystem.
Traveling between Xel-Há and Xcaret by bus typically takes approximately 30 to 45 minutes, depending on traffic conditions and the specific bus service schedule. Both parks are located along the Riviera Maya, making inter-park travel relatively straightforward for visitors using designated shuttle services.
A standard admission ticket to Xel-Há Park typically includes access to all natural attractions, such as the inlet, rivers, and cenotes, for unlimited snorkeling (equipment provided). It also covers all-inclusive food and beverages at various restaurants and bars within the park, use of lockers, changing rooms, and life vests. Certain premium activities or dolphin encounters are usually available at an extra cost.
The main inlet of Xel-Há Park is the premier spot for snorkeling, boasting calm, crystal-clear waters teeming with colorful fish and marine life. Visitors can also explore the various cenotes and freshwater rivers that feed into the inlet, offering a unique snorkeling experience in different aquatic environments within the park's extensive natural reserve.
Yes, Xel-Há Park provides well-maintained lockers and changing rooms for visitors to store their belongings securely and change into their swimsuits. These facilities are generally included with a standard admission ticket, offering convenience and peace of mind while enjoying the park's many water activities and natural attractions.