| Ticket type | E-ticket (direct entry) |
| Exhibit type | Historical exhibits |
| Attraction type | History & culture |
| Tour types | Audio guide |
| Additional service & facility | Barrier free |
Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Show your voucher at the entrance of BallinStadt - Auswanderermuseum Hamburg.(Veddeler Bogen 2, 20539 Hamburg, Germany)
Please note that the majority of the texts in the exhibition are in German. Visitors are welcome to take hard copies in English, French, and Polish free of charge at the front desk
The audio stations at the exhibition are in German and English
Animals are not permitted in the exhibition rooms
Infants (age 0-4) are free of charge and don´t need a ticket
Please use the ticket option "reduced" for schoolchildren, students, trainees, pensioners, the severely disabled, and the unemployed
Opening times of the museum: Wednesday - Sunday, 10:00 a.m. to 4:30 p.m. (last visit 3:30 p.m.)