Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Activate your Pass through the Prague Visitor Pass app. If you need assistance, please visit one of the Tourist Information Centres: 1) Václav Havel Airport, Terminal 1, Aviatická, Praha 6, Ruzyně 161 08 (opening hours: daily, 8am - 8pm); 2) Václav Havel Airport, Terminal 2, Schengenská, Praha 6, Ruzyně 161 08 (opening hours: daily, 8am - 8pm); 3) Prague's Castle, Hrad III. nádvoří, 119 00 Praha 1 - the Tourist Information Centre is located in the third courtyard, on the left from the Czech Post Office and opposite the obelisk called the Mrákotínský monolith (opening hours: daily, 9am - 6pm); 4) Old Town Hall, Staroměstské náměstí 1, Praha 1, Staré Město 110 00 (opening hours: Monday, 11am - 8pm; Tuesday - Sunday, 9am - 8pm); 5) Na Můstku, Rytířská 12, Praha 1, Staré Město 110 00 (opening hours: daily, 9am - 7pm); 6) Petřín, Petřínské sady 633, Praha 1, Malá Strana 118 00 (opening hours: daily, 9am - 8.30pm).
Know before you go:After booking, you'll receive an official voucher. Please note that regardless of any specific date printed on it, your voucher has a 1-year validity from the date of purchase. The voucher is not your Pass. The Prague Visitor Pass must be activated before use, either through the app or by visiting one of the Tourist Information Centres listed in the meeting point section. Once activated, the Pass won't be refundable and will be valid for the selected duration, that is 48, 72 or 120 hours
The pass is available in 2 formats: choose either a physical card (Pass) - to be redeemed at one of the Tourist Information Centres - or an electronic version (e-Pass) directly on your smartphone
The app is available in Czech, English, German, Italian, French, Spanish and Korean
On Mondays, many museums are closed. All buildings in the Jewish Quarter are closed on Saturday
Children aged 0 to 14 must present a valid ID upon request by a transport inspector
Students aged 15 to 25 (included) must present a valid student ID card
Remember to bring:Your passport, ID or student ID