1. The voucher has no expiration date and cannot be exchanged for cash.
2. Gift certificates that are lost, stolen, damaged, or deformed beyond recognition will not be reported lost or reissued. If a gift certificate is damaged but the important contents are still identifiable, a replacement can be applied for.
3. Gift certificates can be used to make change. Change can be made in two ways: paper voucher and electronic voucher. If you have not accumulated department store membership at the time of purchase, you will receive a paper voucher. If you have accumulated department store membership at the time of purchase, your balance will be stored in the department store APP as an electronic voucher.
4. Gift certificates cannot be used if the invoice is not issued by our company or the channel through which the gift certificates are used.
5. Trademarks without intaglio printing are invalid.
6. Anyone who uses or delivers counterfeit or altered gift certificates, or certificates that have been counterfeited, altered, or stamped with a redemption seal, shall be held legally liable.
7. The diagonal lines on the gift certificate image are for internal identification purposes only.
8. A uniform invoice has been issued when the gift certificate is sold, so no further invoice will be issued when redeeming the gift certificate.
9. Gift certificates are not valid for parking.
10. The voucher can be used at the following designated counters: Uni-President Department Store Taipei Store, DREAM PLAZA (excluding 7-ELEVEN and McDonald's), Dream Mall Kaohsiung, Uni-President Department Store Kaohsiung Store (https://www.dreammall.com.tw/downloads), and Tainan Nanfang Shopping Center (https://www.tsrd.com.tw/customer-service/customer-qa).
11. The proceeds from the issuance of gift certificates have been deposited into a dedicated trust account opened by our company at Shin Kong Bank, for specific purposes; "specific purpose" means for our company's use in fulfilling its obligations to deliver goods or provide services. The trust period for the gift certificates is at least one year from the date of sale. Upon expiration of the trust period, Shin Kong Bank will release itself from its trust obligations. For inquiries regarding the gift certificate trust, please contact our service hotline or visit the Shin Kong Bank website: https://www.skbank.com.tw
12. The new version of the gift certificate shall be issued from 2021 onwards, in accordance with the items that should and should not be recorded in the standardized contract for gift certificates of goods (services) effective from January 1, 2021.
13. If the voucher is a "gift certificate" with a zero amount, it cannot be used to participate in any activities within the venue, offset parking fees, or enjoy parking discounts.
Sunday to Thursday 11:00-21:30; Friday, Saturday, and before public holidays 11:00-22:00
Sunday to Thursday 11:00-21:30; Friday, Saturday, and before public holidays 11:00-22:00