If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Know Before You Go: Please be ready for pick-up at the agreed time.
Know Before You Go: In case of late arrival by the guests, participation in the tour is not guaranteed and no refund will be given.
Know Before You Go: Please report any food intolerances, allergies, or special needs in advance. We will do our best to accommodate them, but we cannot guarantee that they will be fully managed during the experience.
Know Before You Go: We recommend bringing a jacket or sweatshirt as it may be cold inside the dairy.
Know Before You Go: A staff member will contact you the day before the experience to confirm all the details.
Know Before You Go: Please provide your accommodation address for pick-up arrangements.
Know Before You Go: If you have reduced mobility, please inform us in advance so that the staff can better organize the welcome and ensure an appropriate service.