In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Children ages 2 and below can participate in this itinerary for free, but must not occupy a seat. Children ages 3 and above will be charged. If the age is not informed or the age is falsified, a ride fee of ₩30,000 per person will be charged
If the departure is temporarily canceled due to personal factors of the guest, the fee will not be refunded. For cancellation, please refer to the cancellation policy
If it is confirmed that the scenic spot is closed due to bad weather or other uncontrollable factors after departure, refunds will not be granted
The group's insurance is personal insurance. Only compensation will be paid in case of major personal accidents. Guests are advised to purchase additional accident insurance to secure better protection
There may be a 10 to 15-minute differences in the pickup time if the group members are late or traffic conditions occur. Please pay attention before booking
Please arrive at the meeting point at least 10 to 15 minutes before the scheduled time. Latecomers will not be accepted and will not be able to participate in the activity, and forfeit reschedules, cancellations, or refunds
If the departure date is changed within 3 days before departure due to personal reasons, the change fee will be ₩20,000 per person