| Ticket type | E-ticket (direct entry) |
| Tour types | Guided tour |
Passes are non-transferable and intended exclusively for the designated holder. Sharing them with others may invalidate your pass, resulting in the loss of compensation and refunds
Travellers may be asked to present their ID documents (e.g. passport, ID card) for identity verification during the tour. Please carry your ID documents at all times
For offline convenience, travellers are advised to either download the e-voucher or print it
Operating hours of attractions may change unexpectedly. Please consult the official website for the most up-to-date information
Some attractions require advance reservations. Travellers without advance reservations may be denied entry. Please carefully read the Free Digital Gude before departure
Before departure, travellers are urged to visit the official website of each attraction for precise operational and transportation details
Please verify the email address listed on the voucher and update it if necessary. Kindly note that some attractions can be booked up to 15 days in advance.
【 Voucher Redemption Guide 】
Present the QR Code:
Printed Voucher:
Use Go City App:
For Assistance:
The Go City | Cancun Essentials Pass allows access to three top attractions from a curated list. You can choose from popular options such as the historical site of Chichen Itza, a relaxing Romantic Dinner Cruise, or adventure activities at Selvatica Park. Other choices may include various water sports. You have the flexibility to select your desired attractions as you go, without needing to decide before purchasing the pass.
No, the Go City | Cancun Essentials Pass is not strictly required to visit major attractions, as you can purchase individual tickets for each. However, the pass offers a convenient way to access three top Cancun highlights with a single digital pass. It simplifies the process by allowing you to choose attractions as you go and avoid the hassle of buying separate tickets, potentially offering savings compared to individual purchases.
Once you activate your Go City | Cancun Essentials Pass by scanning it at your first attraction, it remains valid for 30 consecutive days. This allows you to explore the included attractions at your own pace and schedule your visits flexibly within that one-month period, providing ample time to enjoy your selected experiences.
For efficient travel between attractions in Cancun, local buses are a very common and affordable option, especially along the hotel zone. Taxis and ride-sharing services offer more convenience and direct routes, though at a higher cost. For day trips to sites like Chichen Itza, organized tours or private transfers are often recommended for ease and comfort. Colectivos (shared vans) are also available for specific routes.
The most convenient options for transportation from Cancun International Airport (CUN) to your hotel are pre-booked private transfers or shared airport shuttles. Private transfers offer direct, door-to-door service, while shared shuttles are more budget-friendly but might make multiple stops. Official airport taxis are also available, but it's often better to arrange transport in advance for a smoother arrival.
To travel around Cancun on a budget, utilizing the local public bus system is highly recommended, particularly for destinations along the Hotel Zone and downtown. Colectivos, which are shared vans, offer an inexpensive way to travel longer distances, such as to Playa del Carmen or Tulum. Walking is also a great free option for exploring specific areas or short distances, especially in pedestrian-friendly zones.
When visiting Cancun, it's essential to stay aware of your surroundings, especially in crowded areas. Keep valuables secure and avoid displaying large amounts of cash or expensive items. It's advisable to use reputable transportation services and avoid walking alone at night in unfamiliar areas. Always be mindful of local laws and customs, and stay hydrated, especially during outdoor activities.
International visitors traveling to Cancun generally need a valid passport with at least six months of validity remaining beyond their planned departure date. Additionally, you will be required to complete a Mexican Tourist Card, also known as an FMM (Forma Migratoria Múltiple), which is usually provided by your airline or at immigration upon arrival. Ensure you keep your FMM safe as it is needed for departure.