[Chinese-speaking Small Group] Isle of Skye • Harry Potter • Scottish Highlands 3-Day Tour | Depart from Edinburgh/Glasgow (Daily Departure | 8-Person Small Group)

1. Age and Health Requirements

• Minors under 16 years old must be accompanied by at least one adult to join the tour.
• Due to safety and vehicle equipment limitations, the following travelers are not accepted: children under 3 years old, travelers aged 70 or above, pregnant women, and travelers requiring wheelchairs or child safety seats.
• Children and seniors are required to occupy a seat; therefore, there are no child or senior discounts for this tour, and all travelers are charged at the adult price.

2. Accommodation Arrangements

• Accommodations for this tour are primarily Scottish Highlands guesthouses or 3-star standard hotels, which generally provide hot water and Wi-Fi.
• Common room types include Double Room, Twin Room, and Family Room, usually equipped with private bathrooms; some Single room bathrooms may be located outside the room.
• For even-numbered groups, you may note your room type preference, and we will do our best to accommodate it. Twin Rooms are generally prioritized; if unavailable, they may be changed to a Double Room. Specific room types cannot be guaranteed, especially during peak seasons.
• Groups of 3 are generally arranged in a Family Room, which typically consists of 1 double bed + 1 single bed or sofa bed. For odd-numbered groups such as 5 or 7 people, one of the rooms may be a Family Room.
• For solo travelers, please book directly using the 'Single room' option.
• Many hotels and guesthouses in the Scottish Highlands are traditional, old-style buildings. Rooms and facilities may be relatively simple, and the space is usually smaller than international chain hotels in cities. Double beds are generally about 1.3–1.4 meters wide, and single beds are about 0.8–0.9 meters wide. We appreciate your understanding.
• Accommodations are based on basic cleanliness and hygiene, with bed sheets and covers changed after the previous guests check out. If you encounter any issues after check-in, please contact the accommodation staff immediately for assistance.

3. Bathroom and Guesthouse Usage Guidelines

• Some accommodation facilities in the Highlands are more traditional, and washbasins may use separate taps for hot and cold water.
• The power switch or main switch for some shower equipment may be located outside the bathroom. If you are unable to use hot water, please inquire with the accommodation staff or your tour guide.
• It is recommended not to shower too late to avoid drops in water pressure or insufficient hot water supply when many guests are using it.
• When showering, please close the bathroom door or shower curtain properly to prevent water from flowing outside the bathroom. If carpets, floors, or other facilities are damaged due to improper use, the accommodation provider may request compensation.
• Before leaving the room or checking out, please ensure that all taps and shower equipment are completely turned off.
• Guesthouses are private residences; some areas, such as the kitchen, are not open to guests. Please do not use related facilities (including refrigerators, microwaves, etc.) without the owner's consent.

4. Smoking Policy

• In accordance with UK smoking regulations and accommodation/vehicle management requirements, smoking is strictly prohibited inside the vehicle.
• Hotel and guesthouse rooms are also generally non-smoking areas; please comply with the accommodation provider's smoking policy.
• Violating the smoking policy may result in cleaning fees, fines, or other liabilities charged by the accommodation provider or relevant authorities.

5. Harry Potter Steam Train

• The Harry Potter steam train generally operates from approximately May to October each year. Actual operating dates and schedules are subject to announcements by the train company.
• The itinerary will attempt to coordinate with the time the train passes the Glenfinnan Viaduct for viewing, but seeing the train pass is not guaranteed.
• If the train is suspended or a departure is missed due to weather, strikes, traffic, safety, train cancellations, or other force majeure factors, the itinerary will not provide alternative arrangements. We appreciate your understanding.

6. Itinerary and Meeting Arrangements

• In the event of local large-scale events, road closures, attraction closures, severe weather, or other force majeure factors, the order of the itinerary, duration of stays, or sightseeing content may be adjusted. Some attractions may be viewed from the exterior only, subject to actual arrangements on the day.
• Please arrive at the designated meeting point at least 10 minutes in advance.
• The vehicle will depart on time. If travelers are late and miss the tour, it will be treated as a 'NO SHOW,' and no refunds or free rescheduling will be provided.

7. Luggage Restrictions

• Due to vehicle space limitations, each traveler may carry a maximum of 1 piece of luggage not exceeding 26 inches, plus 1 small carry-on bag.
• If multiple passengers are traveling together and sharing luggage, such as two passengers carrying a total of one 28-29 inch suitcase + two small carry-on bags, this is permitted on the vehicle.
• If you carry luggage exceeding the specified size or quantity, you may be unable to board. It is recommended to confirm with customer service in advance if you need to pay for storage yourself.