1. Service Process: After you place your order and make payment, the driver will contact you 1-2 days before your trip to confirm the itinerary; on the day of your trip, the driver will arrive at the pick-up and drop-off location at the agreed time.
2. Continuous Use of Trip: The time and mileage included in the package must be used continuously from the start of the service and cannot be split for use in different time periods.
3. Explanation of unused fees: If a passenger ends the service early during the trip, no refund will be provided for any unused time or mileage.
4. Service Area Restrictions: This private charter car service is limited to the Chengdu city area and does not currently support long-distance services across cities.
5. In-vehicle environment maintenance: If the interior of the vehicle is soiled (such as vomit, smelly food) or the driver's property is damaged due to the passenger's fault, the passenger shall bear the actual cleaning or repair costs incurred.
6. Market-based pricing: Private charter car services are subject to market-based pricing, and the actual price may vary depending on factors such as booking time and usage time.
7. Special holiday surcharges: Prices may fluctuate during statutory holidays (such as Spring Festival, National Day, etc.). Please refer to the final confirmed amount.
1. Economy: Overtime ¥20/hour; Over-mileage ¥2/km
2. Comfort: Overtime ¥30/hour; Over-mileage ¥3/km
3. Business: Overtime ¥40/hour; Over-mileage ¥4/km
4. Luxury: Overtime ¥60/hour; Over-mileage ¥6/km
*Note: Overtime less than 30 minutes will be charged as 30 minutes.
This product is a private private charter car service and does not include tour guide commentary or entrance tickets to attractions.
Important reminder for popular attractions: Tickets for attractions such as the Panda Base and Sanxingdui require advance booking with real names. Please make sure to purchase tickets in advance.
Impact of traffic policies: If traffic restrictions or other traffic policies are encountered during the usage period, the extra time and kilometers caused by the restrictions will be included in the package credit.
Please select the appropriate vehicle type based on the number of passengers and luggage; if overloading is found on site, the driver has the right to refuse to carry passengers, and the relevant losses shall be borne by the passengers.
Parking fees, highway tolls, road and bridge fees incurred during the trip shall be paid by the passenger on-site based on actual expenses.
1. Driver Contact: After successful booking, the driver or customer service representative will contact you via WeChat or phone before 20:00 (local time) one day prior to departure to confirm the specific pick-up and drop-off location and vehicle license plate information.
2. On-site voucher: On the day of service, please go to the hotel lobby or designated location at the agreed time and show the driver the "booking person's name" to start the trip.
3. Punctuality: The driver will provide a 30-minute free waiting time. If you are delayed due to unforeseen circumstances, please be sure to contact the driver in advance.