Before purchasing, please ensure your device supports eSIM. You can check our list of supported devices or follow our guide on how to check eSIM compatibility.
All iPhones bought in China, Hong Kong, or Macau do not support eSIM. All Samsung phones purchased in China, Hong Kong, Macau, or Taiwan also do not support eSIM.
The eSIM QR code can only be activated once. Please do not delete it after installation, as we cannot resend or reactivate once it’s removed from your device.
You must install and activate the eSIM within 30 days of receiving it. After that, the eSIM will expire and become unusable.
Internet speed and signal quality may vary depending on your location, nearby buildings, terrain, weather, and network traffic in the area.
Heavy data usage or continuous video streaming may result in reduced speed due to fair usage limits applied by local carriers.