Your High-Speed Rail Booking Code and Ticket Collection Code will be provided on your booking voucher 7 days before departure. Passengers using high-speed rail e-tickets or convenience store tickets should collect their tickets within the designated timeframe. For physical paper tickets, tickets will be mailed to your designated address 7 days before departure. For more information on ticket collection and FAQs, please visit this link (https://tinyurl.com/2dnv2a7u).
Before ordering this product, please carefully read the ordering terms and conditions. If the ordering person is not the passenger, they will act as an agent and are obligated to fully inform the passenger of the itinerary. The ordering terms and conditions will be binding upon the passenger upon clicking "Agree." Any subsequent defense by the passenger claiming ignorance or unawareness will not be accepted.
Special packages are for trips with more than 20 people. If the group is short of participants, High Speed Rail reserves the right to cancel the trip.
The tour leader may adjust the itinerary order based on factors such as the number of people on that day, festival activities, or weather conditions.
Those who purchase the "Love Ticket/Respect for Senior Citizens Ticket" must bring valid ID when entering and exiting the station on the day of departure for inspection by high-speed rail station staff. If you do not bring your ID or find any discrepancies during inspection, the high-speed rail has the right to refuse you boarding and you will need to purchase another high-speed rail ticket. The original high-speed rail holiday ticket cannot be refunded or refunded.
For Nangang, Taipei, and Banqiao, the above three stations are not applicable if any two stations are the departure and arrival stations (for example, a trip with Taipei Station as the arrival station is not applicable for departures from Nangang and Banqiao).
The price includes one round-trip reserved seat in a standard carriage on the high-speed rail. The travel date must coincide with your hotel check-in or departure date. A single order is limited to entry and exit at the same departure and destination stations, and travel on the same train.
This special high-speed rail ticket offers a discounted fare and is valid only on the same day of travel. It is not registered with your name and will not be reissued if lost. Please keep it in a safe place. Any altered, defaced, or photocopied ticket will be invalid.
For itineraries that include accommodation, check-in and check-out times are subject to the hotel's regulations. For itineraries that include accommodation, the advertised room type is limited and the actual room type available is subject to availability. Room types cannot be exchanged for other types.
For pre-orders departing after the 29th, please fill in 2-3 high-speed rail trains for each return trip in the "Order Notes" field. The actual train number obtained will be determined by the customer service staff's response.
Please contact KKday customer service directly for details on each product, including payment methods, payment deadlines, and passenger rights. For details on other departure locations, carriage types, preferential status, number of passengers, pricing, and related regulations, please contact KKday customer service directly.
Photos are for reference only. Actual conditions will be determined on site. Some of the images of scenic spots on this website are provided by Mok Publishing Co., Ltd. and may not be reproduced or copied in any form without prior permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify, or suspend this program. Any changes to this program and its products (including but not limited to price adjustments, content changes, etc.) will be announced on the official Taiwan High Speed Rail Holiday website and on KKday without prior notice.
For itinerary changes, refunds, and other related procedures for high-speed rail tickets included in this project, please contact KKday customer service. If you need to cancel your order, please contact KKday customer service.
For those who need to postpone their trip, if the original product includes round-trip transfers, they need to arrange the return transfer themselves.
For ticket changes, refunds, and other related procedures for this project, please contact the original travel agency. We are sorry that we cannot handle this at the high-speed rail station counter.
If the departure date of a group tour has been guaranteed, cancellation regulations will be handled in accordance with the domestic travel contract.
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- High-speed rail holiday cancellation policy -