Minimum group size: 4. If the number of participants does not reach the minimum group size specified above, the tour will be cancelled and an email notification of cancellation will be sent 4 days before the departure date.
The Narita Airport drop-off option must be selected at the time of booking and confirmed by contacting customer service. (Note flight information, number of people, number of luggage, departure location and arrival location)
This tour is a small group shared ride, using legal vehicles for pick-up and drop-off. Each passenger must occupy a seat. No child fares are provided. Children are priced the same as adults.
Infants and young children will not be able to join if they do not occupy a seat. Please understand that this tour does not accept overloading or carrying infants on board.
The vehicle seats are limited, so please be sure to report on time according to the number of people you have booked. No refund will be given if you are unable to board the vehicle due to the incorrect number of people on the day.
To maintain the safety of passengers and the quality of the experience, please follow the arrangements of the on-site staff. We will not wait for you if you are late.
If there are force majeure factors (such as weather, road conditions, etc.) on the day of the trip that lead to some adjustments, please cooperate and understand.
We will send you an email around 21:00 the night before the tour to inform you of the detailed information of the tour guide and vehicle for the next day. Please be sure to check the message, as it may be mistakenly thrown into the trash. During busy periods, email delivery time may be delayed. In special cases, if you receive multiple emails, please refer to the latest one or contact customer service or leave a message the night before.
During the trip, please carry your passport and valuables with you and keep them properly. If they are lost, stolen, or damaged, you will be responsible for the consequences.
Elderly people, patients with cardiovascular diseases such as hypertension and heart disease, and pregnant women are advised to be accompanied by their relatives.
Please note that no refund will be given if you fail to participate or cancel the trip due to personal issues, lateness, etc.
If you leave the group on your own during the trip, the transaction will be deemed invalid and no fees will be refunded. If personal or property safety is affected as a result, the consequences will be borne by you.
The arrival time of each itinerary may change due to traffic conditions, weather, festivals, and crowds on the day. Please forgive us if the itinerary is delayed or cancelled due to the above or other force majeure factors, but we cannot request a refund on this basis.
Please wear light, travel-friendly clothing and shoes for this tour.
Please be sure to abide by local laws and regulations in Japan and do not bring items prohibited by Japanese law to avoid violating the law and affecting your own rights.
During free activities, you should pay attention to your own personal and property safety. If you fail to heed the advice and an accident or loss occurs, you will be responsible for the consequences.
Recommended things to bring: comfortable walking shoes, camera, cash (small shops may not accept credit cards), sunshade/rain gear (depending on the weather)