Thailand SIM Card | TrueMove H 10 days 50GB high-speed SIM Card | Pick up at Thailand Airport, Terminal 21 Asok
- TrueMove H, the fastest telecommunications company in Thailand, allows you to enjoy ultra-fast 4G Internet access from Bangkok to Chiang Mai, from Pattaya to Phuket!
- We provide pickup service at BKK Suvarnabhumi Airport, DMK Don Muang Airport, and Terminal 21 Asok. Order now and you can pick up your package immediately. It is fast and convenient!
- Activated before 2025/06/30, 50GB of data will be directly upgraded to the highest speed unlimited data plan without additional settings (Internet speed will vary depending on the device used and the location of the Internet access. If it cannot connect to 5G, it will automatically connect to the 4G network)
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
This product is automatically activated after the card is inserted. If this message appears, please restart the computer before using it.
Purchase Notice
- Product Restrictions -
- This product needs to be picked up at the counter at Suvarnabhumi Airport (BKK Suvarnabhumi Airport), Don Mueang Airport (DMK Don Muang Airport), Central World, and Terminal 21 Asok shopping mall in Thailand. If you are unable to pick up at the counter, it is not recommended to purchase this product.
- Please refer to the "Counter Pickup Date" when placing an order. Tickets can only be redeemed on the designated date.
- This product is subject to relevant regulations and can only be purchased by non-Thai travelers. Please prepare your passport when redeeming.
- Product Q&A -
- iPhone 6 and above all support 4G networks, while other iPhones and some older Android phones may only support 2G networks.
- This product is suitable for all kinds of WCDMA and LTE mobile phones (except for AT&T in the United States, DoCoMo in Japan and other card-locked phones)
- If it is a dual-SIM card device, please insert the card into the SIM 1 card slot when using it.
- Due to the compatibility of 5G frequency bands in various countries, limited use of 5G Internet access may not work properly. It is recommended to select 4G/LTE for mobile network settings
- Important Information -
- Before inserting this card, please confirm with your current domestic telecom operator whether the Country Lock on your phone has been unlocked.
- The validity period starts from the time the card is activated, and is calculated according to the Taiwan time zone (one day is from the time of activation to 24:00 on the same day)
- After the SIM card is activated, it must be used within a limited period of time. The card cannot be reloaded or reused.
- Please abide by the principle of fair use of Internet communications. In order to maintain the quality of Internet connections and the principle of fair use, telecommunications companies around the world sometimes impose traffic restrictions on customers who use a large amount of Internet traffic in a short period of time, which may result in Internet access failure or reduced Internet speed. To ensure normal use, please try to avoid watching videos for a long time or updating software and other tools that consume a lot of traffic.
- Query card related information -
- To Check traffic flow: Dial *900#
Includes/Excludes
Reminders
Please present the QR code on the KKday voucher to the counter staff for verification and redemption.
Since communication quality is affected by different usage environments, network speed will vary depending on factors such as terrain, climate, building shielding, number of users and location. Please be aware of this.
Due to the compatibility of 5G frequency bands in various countries, limited use of 5G Internet access may not work properly. It is recommended to select 4G/LTE for mobile network settings
Redemption Location
Suvarnabhumi International Airport (BKK) T1
Suvarnabhumi Airport (BKK) B/F Airport Rail Link AIRPORTELs Counter
Monday 10:00 - 03:00
Tuesday 10:00 - 03:00
Wednesday 10:00 - 03:00
Thursday 10:00 - 03:00
Friday 10:00 - 03:00
Saturday 10:00 - 03:00
Sunday 10:00 - 03:00
Don Mueang International Airport (DMK) T2
Don Muang Airport (DMK) Terminal 2, 1st floor, Gate 9, AIRPORTELs counter
Monday 06:00 - 23:59
Tuesday 06:00 - 23:59
Wednesday 06:00 - 23:59
Thursday 06:00 - 23:59
Friday 06:00 - 23:59
Saturday 06:00 - 23:59
Sunday 06:00 - 23:59
Terminal 21 Asok
Address Info: Terminal 21 Asok Shopping Center, 1F, Tokyo Floor, AIRPORTEL counter (directly above H&M clothing)
Monday 10:00 - 21:30
Tuesday 10:00 - 21:30
Wednesday 10:00 - 21:30
Thursday 10:00 - 21:30
Friday 10:00 - 21:30
Saturday 10:00 - 21:30
Sunday 10:00 - 21:30
How to Use
- Instructions for using Thailand Internet Card -
- Most smartphones will automatically complete the mobile Internet settings after the SIM card is installed.
- If you can access the Internet normally after inserting the SIM card, please ignore the following settings.
- If you still cannot access the Internet after restarting, please refer to the following settings
【iPhone】
- Settings > Turn on mobile data > Turn off <Enable LTE
- Settings > Turn on mobile data > Turn on data roaming > Go to mobile data network > Create a new APN
- APN: internet
Name: true
Password: Leave it blank
【Android Settings】(Due to the large number of Android phones, the settings may be slightly different)
- Wireless & Networks > Mobile Network > Settings > Access Point Name > Create New APN
- APN: internet
Name: true
Password: Leave it blank
APN type: default
- Please restart the computer after completing the above settings.
How to Use Your Voucher
- The e-voucher will be sent to your email inbox. Please exchange it for physical tickets at the designated location
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
A TrueMove H Thailand SIM Card primarily provides high-speed internet access for navigation, communication, and staying connected while traveling. You can use it for online map applications, instant messaging with family and friends, browsing travel information, and sharing your experiences on social media. Its wide 4G/5G coverage ensures reliable connectivity from major cities like Bangkok to popular destinations like Phuket and Chiang Mai.
Activating your TrueMove H SIM Card is generally quick and straightforward. Upon pickup at designated locations like BKK Suvarnabhumi Airport or Terminal 21 Asok, the SIM card is often ready for immediate use after insertion into your device. For self-activation, simply insert the SIM card, and your phone should automatically connect to the TrueMove H network. Basic registration might be required, which typically involves providing passport details at the counter during pickup or following simple on-screen prompts.
If your TrueMove H SIM Card shows a 'no SIM' error, first ensure it's correctly inserted into your device's SIM tray. Try restarting your phone. If the issue persists, check your phone's settings to confirm that the SIM card is enabled and that network selection is set to automatic. You can also try inserting the SIM into another compatible phone to rule out a device-specific problem. If these steps don't resolve the issue, contacting TrueMove H customer support is recommended for further assistance.
To check if your TrueMove H SIM Card might be compromised, monitor your phone for unusual activity. Look for unexplained data usage spikes, unexpected outgoing calls or messages, or difficulty making/receiving calls. Also, observe if your phone's battery drains faster than usual or if it frequently overheats when not in active use. If you notice any of these signs, immediately contact TrueMove H customer service to report your concerns and investigate the issue.
With a TrueMove H SIM Card, you can expect ultra-fast 4G Internet access, with potential 5G connectivity depending on your device and location. TrueMove H is recognized for its extensive network, providing reliable coverage across major cities like Bangkok and popular tourist destinations including Chiang Mai, Pattaya, and Phuket. This ensures consistent connectivity for all your travel needs, from navigation to video streaming.
The TrueMove H SIM Card offers a substantial 50GB of high-speed data for a validity period of 10 days. Furthermore, if the SIM card is activated before June 30, 2025, the 50GB data plan will automatically be upgraded to an unlimited high-speed data plan without requiring any additional settings. This provides ample data for extensive usage during your trip.
You can conveniently pick up your TrueMove H Thailand SIM Card at several key locations upon your arrival. These include BKK Suvarnabhumi Airport and DMK Don Muang Airport, where you can get your package within minutes. Other central pickup points are also available, such as Terminal 21 Asok in Bangkok. These options ensure a hassle-free start to your connectivity in Thailand.
The TrueMove H Thailand SIM Card package typically includes the SIM card itself and often a free card return pin, simplifying your travel experience. Regarding compatibility, the SIM card generally supports all unlocked mobile devices. However, internet speed may vary depending on your specific device model and its capabilities, and whether it can connect to 5G or will automatically revert to a 4G network.
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