Genova Port to Downtown Genoa Private Tour (Includes Meet and Greet Service) | Port Transfer Service

－ Highlights －

・Avoid the hassle of hauling luggage through public transport and enjoy a comfortable private transfer to and from the Port of Genoa.
・Enjoy a private tour service, select the vehicle that best suits your group size, and travel directly to your destination in comfort.
・Port pickup includes a 45-minute waiting period, so you do not need to worry about missing your transfer.


－ Vehicle Information －

・Vehicle types and maximum passenger/luggage capacity
　- Sedan: 3 passengers, 3 pieces of luggage
　- Minivan: 6 passengers, 6 pieces of luggage
・Luggage allowance: Each passenger is limited to 1 piece of checked luggage (dimensions: sum of length, width, and height must not exceed 158 cm) and 1 personal item that does not occupy a seat (e.g., laptop bag, small handbag).
＊Strollers are considered checked luggage. Passengers traveling with a stroller must book the 6-seater option.
＊If your luggage does not meet the above requirements, the driver reserves the right to refuse service, and passengers will be responsible for the cost of arranging additional transport for their luggage.


－ Schedule Information －

・Port Pickup

For port pickups, the driver will wait for up to 45 minutes (calculated from the scheduled cruise arrival time). If the wait exceeds 45 minutes, passengers must pay an overtime fee of approximately 40-60 EUR/hour in cash on-site (the actual amount is subject to on-site confirmation).

・Transfer to Port

Please provide your desired pickup time when booking. Due to traffic congestion in Genoa and the need for early cruise boarding, we recommend allowing ample time to avoid missing your ship. Please be aware that in the event of strikes, road maintenance, traffic jams, or other force majeure, you may miss your cruise. No refunds will be provided in such cases.

The driver will wait for up to 20 minutes from the scheduled pickup time. If the wait exceeds 20 minutes, passengers must pay an overtime fee of approximately 40-60 EUR/hour in cash on-site (the actual amount is subject to on-site confirmation).


－ Service Area －

・Applicable to Genoa city area.


－ Important Information －

・Please ensure you provide a phone number reachable locally and WhatsApp contact information when booking.
・Please include the following details in your order notes: cruise itinerary / cruise line and ship name / port terminal number.
・Please confirm the number and size of your luggage before booking and include this information in your order notes. If the actual amount of luggage on the day of the trip exceeds what was previously stated, the driver reserves the right to refuse service. Please take note of this before booking.
・If you are carrying golf bags, surfboards, photography equipment, or other oversized items, please notify us in the order notes so the local transport company can make arrangements.
・Luggage size limit: The sum of length, width, and height for a single piece of luggage must not exceed 158 cm. There is no weight limit. If your luggage does not meet these requirements and there is no space in the vehicle, the driver reserves the right to refuse service. Please take note of this before booking.
・Passengers traveling with a stroller must specify the quantity in the order notes and book the 6-seater vehicle. Failure to notify us or selecting the wrong vehicle type may result in the driver refusing service. Please take note of this before booking.
・In Italy, children under 150 cm (59.05 inches) tall must use a car seat appropriate for their height or weight. Please inform us in advance; if not pre-ordered, this service cannot be provided, and the driver reserves the right to refuse service.
・Due to traffic congestion in Genoa, actual pickup times may be adjusted at any time, and arrival times at your destination may be delayed. Please be aware of this before booking.
・Transfers are limited to the Port of Genoa or the Genoa city area (single location). We do not provide stopover services. Please take note of this before booking.
・The driver will wait for up to 20 minutes from the scheduled pickup time. If the wait exceeds 20 minutes, passengers must pay an overtime fee of approximately 40-60 EUR/hour in cash on-site (the actual amount is subject to on-site confirmation). To avoid delays, we recommend that passengers specify their desired pickup time in the order notes. The supplier will calculate the complimentary waiting time based on the noted pickup time; if no note is provided, it will be calculated based on the flight/cruise arrival time.
・None of the vehicles are equipped with wheelchair-accessible facilities. We apologize for any inconvenience this may cause to passengers with limited mobility.