Additional drivers are allowed for each vehicle rental; drivers must apply in advance and provide a driving permit and other official documentation, otherwise they will not be allowed to drive
Travelers may change the vehicle model at the rental agency office; models are subject to on-site availability. Additional fees may apply; please inquire on-site for updated pricing
If the vehicle must be picked up after rental office business hours, please obtain approval before booking by calling the office number at 0800-688-558. If the late pickup is approved, a fee of NZ$150 is applicable
If a customer wishes to change the drop-off destination or time, they must first obtain authorization by calling the rental agency at 0800-688-558. This is subject to the change being approved and an additional charge of up to NZ$750 may apply
Refunds will not be granted to travelers who drop off the vehicle early, pick up the vehicle late, or choose to downgrade to a smaller vehicle
If the rental period needs to be adjusted, please contact KKday Customer Service to obtain authorization from the rental agency. Additional fees will apply to rental extensions failing to do so
Please ensure to bring your international driving permit and original drivers license (or an accredited English-translated license) with you at all times. Drivers may be fined NZ$400–1000 by local police officers if they fail to comply with this requirement
In the event of an emergency, accident, vehicle malfunction, or other urgent situation, please contact the 24-hour emergency number at 0800-788-558 for assistance
The rental agency reserves the right to refuse rental to drivers who are deemed inexperienced or fail to provide sufficient documentation
According to New Zealand law, children between 0–7 years old are required to use a child seat placed in the backseat. Please notify in the Note section if child seats are required. Travelers may bring their own child seats; please ensure they comply with New Zealand, Australian, European, or American standards
Smoking is prohibited inside the vehicle
Animals are not allowed inside the vehicle
240v power sockets are available inside the campervan. Please note that these will only operate when the vehicle has been connected to an external power source on a campsite
Electric outlets on vehicle are the same as New Zealand's standard outlet; travelers are recommended to bring their own electrical adaptors
Due to limited spacing, travelers are not recommended to bring hardcover large-sized luggage
Personal toiletries such as hairdryer and razors are not provided
All vehicles include 1 GB data of Wi-Fi. Usage will be displayed on-screen via the in-vehicle tablet. Please note that when going over the data limit, customers will be charged for a Wi-Fi 1GB (NZ$35) top-up automatically; fees are to be paid upon vehicle return
The Wi-Fi can be used in most 3G mobile phone coverage areas. The quality of communication may be affected by outside conditions such as surrounding landforms (i.e. mountains), weather, obstruction by buildings, the number of users, or the location
A NZ$100 surcharge will apply to all rentals pickups and/or drop-offs on the following National public holidays: Good Friday, Easter Monday, ANZAC Day, Queen’s Birthday, Labor Day, Boxing Day, New Year’s Day, the day after New Year’s Day, and Waitangi Day
According to New Zealand vehicle regulations, the Road User Charge Recovery Fee is payable for diesel vehicles upon vehicle return. Fees will be calculated and collated upon return of the vehicle based on the kilometers traveled during the rental period from NZ$7.24 to 7.26 per 100 kilometers
Please refer to the official website for more information regarding campervan rental: http://help.britz.co.nz/support/solutions/folders/5000273752
Please ensure to read the vehicle rental guidelines, which includes information about emergency situations, safety, and camping, before booking: http://help.britz.co.nz/support/home?_ga=2.2019320.836468448.1567150331-368423819.1566784710
Monday 08:00 - 15:30
Tuesday 08:00 - 15:30
Wednesday 08:00 - 15:30
Thursday 08:00 - 15:30
Friday 08:00 - 15:30
Saturday 08:00 - 15:30
Sunday 08:00 - 15:30
Monday 08:00 - 15:30
Tuesday 08:00 - 15:30
Wednesday 08:00 - 15:30
Thursday 08:00 - 15:30
Friday 08:00 - 15:30
Saturday 08:00 - 15:30
Sunday 08:00 - 15:30