A minimum of 1 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
If you experience any emergency issues during your tour, please call the local agency at +64-(0)3-441-4754 or 0800-477-479. Service hours: 10:00am - 10:00pm
Please arrive promptly at designated meeting points at least 10 minutes in advance throughout the trip. Late arrivals will not be able to continue their journey and refunds will not be granted
Refunds will not be granted to travelers who do not wish to attend all the attractions on the itinerary
The actual itinerary will be adjusted according to the weather and traffic conditions. The company shall not be liable for any adjustment or additional expenses caused by personal reasons, strike, weather, politics, war, disaster or other unexpected conditions
Travelers are recommended to wear suitable shoes and clothing for hiking and bring sunscreen products and insect repellent
Passengers who are prone to carsickness should bring along their own medicine and water
Please take care of your personal belongings during the trip. If your personal belongings are lost or damaged during the trip, you must bear the relevant losses
Please check voucher for the correct information