[Airport flight delays]
If your flight is delayed for more than 90 minutes, an additional fee of NT$300 will be charged.
If your flight is delayed by 90 minutes or more and 120 minutes have passed since we received no contact from you, your reservation will be considered automatically cancelled and no refund will be given.
●The driver's waiting time at the hotel is free of charge up to 20 minutes, but if it exceeds 20 minutes, an additional 300 NTD will be charged.
●The basic usage time is 1 hour, and any time over 30 minutes is free, and any time over 30 minutes will be charged as 1 hour. If you wish to extend your time on the day, we may not be able to accommodate your request depending on the reservation situation. If an extension is possible, you will be required to pay an additional fee on-site.
●If you would like to participate as a group of 7 or more, please contact us.
If you wish to depart from or arrive at Matsuyama Airport, please contact the tour operator for pricing.
Conditions for children: Children under 4 years old or weighing less than 18kg must use a child seat. If you bring your own, one child seat is free of charge, but if you use a second child or more, a rental fee will be charged (NT$500 per child).
●When applying for a tour, please provide your name, date of birth, and passport number.
● Airport transfer name board service available.
● Pets are not allowed.