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Ferry tickets from Hong Kong Sheung Wan to Shenzhen Shekou

Ferry tickets from Hong Kong Sheung Wan to Shenzhen Shekou


Booking confirmation: within 2 days before the departure
No cancellation
Please present your e-voucher and passport on-site

  • Starting from Sheung Wan, Hong Kong, a ferry ride takes only about 50 minutes to reach Shekou, Shenzhen, making travel between Hong Kong and Shenzhen effortless.
  • Book your time online and pick up your tickets and seats directly at the designated pier; no need to queue up to buy tickets on-site.
[5% App discount] Code: APP5OFF , HK: APP15HK

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

- Instructions for Use -

  • Boarding location (Hong Kong): Shop 303B, Shun Tak Centre, Sheung Wan, Hong Kong Ferry Terminal
  • Boarding location (Shenzhen): 2nd Floor, Shekou Cruise Center, Shekou Port, No. 1 Haiyun Road, Nanshan District, Shenzhen (How to get there: Exit C of Shekou Port Station, Metro Line 2/8, then take shuttle bus B601 to the cruise center).
  • Sailing time: Approximately 50 minutes - 1 hour



-Redemption Details-

  1. Present your valid ID or voucher containing the transaction order number and verification code (e.g., 1234567890, 1234) at the self-service machine or manual counter to collect and verify your ticket and redeem your physical cruise ticket. (Hong Kong departure: Sheung Wan Port self-service ticket machine or manual counter; Shekou departure: Shekou Cruise Centre, Level 2 self-service ticket machine)
  2. Usage Procedure: Exchange for a physical paper ticket → Place your ticket purchase document at the ticket gate to enter the gate → Security check → Wait for the ship → Please present your paper ticket upon boarding. Entry will close 10 minutes before departure; boarding will not be permitted after the gates close. Please allow ample time (arriving 30 minutes in advance is recommended). Any losses incurred due to inability to board for personal reasons will be borne by the passenger.



— Important Information —

Baggage policy:

  • Each person may bring a maximum of one standard-sized piece of luggage and one carry-on bag.
  • Each adult passenger is allowed one free carry-on baggage, weighing no more than 20 kg and measuring no more than 158 cm in length. Children are allowed one free carry-on baggage, weighing no more than 10 kg and measuring no more than 158 cm in length. For each additional 10 kg, a fee of RMB 20 will be charged, with any amount less than 10 kg rounded up to 10 kg. Excess baggage fees will be charged on-site.

Hong Kong Ferry Terminal Location - Shop 303B, Shun Tak Centre, Sheung Wan

Hong Kong Ferry Terminal Location - Shop 303B, Shun Tak Centre, Sheung Wan

Purchase Notice

  • Each person can bring a maximum of 1 piece of standard-sized luggage and 1 piece of hand luggage
  • Each adult passenger can carry one piece of luggage free of charge, weighing no more than 20 kg and measuring no more than 158 cm. Children can carry one piece of luggage free of charge, weighing no more than 10 kg and measuring no more than 158 cm. For the part exceeding the above limit, RMB 20 will be charged for every 10 kg. If it is less than 10 kg, it will be calculated as 10 kg and the excess baggage fee will be charged on site.

Includes/Excludes

  • One-way ferry ticket

Reminders

  • Please bring the transaction number + verification code (e.g. 1234567890, 1234) in the valid certificate or voucher to the self-service machine or manual counter to verify and use your order to redeem the physical ticket. (Departing from Hong Kong: Self-service ticket machine or manual window at Sheung Wan Port; Departing from Shekou: Self-service ticket machine on the 2nd floor of Shekou Cruise Center)

  • Usage process: Exchange for paper ticket → Place the ticket purchase certificate at the ticket gate → Enter the gate → Security check → Wait for the boat → Show the paper ticket when boarding

  • The route will stop entering the lock 10 minutes before sailing, and you will not be able to board the ship after the gate is closed. Please allow plenty of time (30 minutes early is recommended). The losses caused by being unable to board the ship due to personal reasons will be borne by the passenger himself.

  • Mainland Chinese passengers must use the Hong Kong and Macau Pass to place orders to ensure smooth customs clearance.

  • Passport holders are required to fill in their English name as it appears on their passport on the payment page.

  • Please make sure that the document used to purchase the ticket is consistent with the document you hold and is valid, otherwise you will not be able to enter or exit the country. If you have re-applied for entry and exit documents, please update the relevant information in time, otherwise you will not be able to use the self-service inspection channel.

  • In accordance with the requirements of the "Regulations on Domestic Water Transport Management" (Ministry of Transport Order No. 4 of 2020), the "List of Restricted and Restricted Checked Items for Passengers in Domestic Water Transport" prohibits the carrying of items that can be checked in or conditionally checked in. Passengers can check these items in as luggage or dispose of them themselves, or choose to temporarily store them. If you carry or check in dangerous goods, prohibited items or controlled items in violation of relevant regulations, it will constitute an act of violation of public security management and will be handed over to the public security organs for handling in accordance with the law.

  • Due to frequent changes in ticket inventory, voyage information is subject to final confirmation. If the selected flight is full, we suggest you consider rescheduling or cancelling your reservation.

  • Due to ticketing system limitations, voucher content will be displayed in Simplified Chinese.

  • The selling price may fluctuate due to exchange rate issues, and the difference may need to be made up.

How to Redeem Your Voucher

How to Use Your Voucher

  • Please present your e-voucher and passport on-site
Please present your valid ID or receipt with the transaction number and verification code (e.g., 1234567890, 1234) to a self-service ticket machine or ticket counter to verify and redeem your order for a physical ferry ticket. (Departing from Hong Kong: Sheung Wan Port self-service ticket machine or ticket counter; departing from Shekou: Shekou Cruise Center 2F self-service ticket machine)

Validity Period

  • The voucher must be used on the selected date and within operating hours; Invalid after expiration

Experience Location

Location Name: Sheung Wan Hong Kong Macau Ferry Terminal

Address: Sheung Wan Hong Kong Macau Ferry Terminal


Business Hours

Shop 303B, Shun Tak Centre, Sheung Wan, Hong Kong Ferry Terminal

Location Name: Shenzhen Shekou Port

Address: Shenzhen Shekou Port


Business Hours

2F, Shekou Cruise Center, Shekou Port, Shenzhen, No. 1 Haiyun Road, Nanshan District, Shenzhen (How to get there: Metro Line 2/Line 8 Shekou Port Station Exit C), take shuttle bus B601 to the Cruise Center

Cancellation Policy

  • Once the order has been completed, it cannot be canceled, modified, or refunded
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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