After-sales information:
After payment is completed, the merchant will confirm whether the reservation is successful within 24 working hours at the latest.
If the payment is not confirmed within the time limit, the system will automatically refund the payment, and it is expected to be returned to the payment account within 1-7 working days.
This product provides a group notification/confirmation form, which will be sent by the merchant at least 1 day before the departure date. If you have not received it, please contact the merchant in time
We will send you a confirmation slip 3 days before departure. Please read the confirmation slip carefully;
We recommend that you print the itinerary. If you are unable to print, please ensure that your electronic device can display the confirmation in full and clearly at the tour location.
If your tour is unable to operate due to extreme weather conditions, you will receive a full refund. If a volcanic eruption prevents you from arriving in Iceland, you can cancel your trip and receive a full refund;
There is no charge for rescheduling a day tour. If there is no stock for the rescheduling, we will try our best to coordinate it for you. If we cannot coordinate, we will issue you a full refund;
If you need to reschedule, please contact us at least 24 hours in advance. If it is a weekend, please contact us one working day in advance. For example: if your tour group is on Sunday, please contact us before 6 pm on Thursday.
Guide to Iceland cannot be liable to any loss, damage, accidents, injuries, sickness, financial, entertainment or mental loss during your tour. If your tour is delayed due to weather, natural disasters, strikes or any other force majeure, and if it is not changed in advance as per the terms of the service, you will be liable for any losses. Tour operators reserve the right to change routes, schedules and itineraries in case of extreme weather, road conditions or if necessary. We recommend that all tourists purchase comprehensive travel insurance to reduce the loss of any unforeseen external forces during their trip.
Due to the changeable weather in Iceland, activities may be cancelled due to weather reasons. Please pay attention to your mailbox before departure. If you cancel, please contact us in time and we will try our best to help you arrange the change. If the change is not possible, we will refund the money.
During the tour, if the operator fails to pick up the group on time, you will need to call the contact number yourself or ask the hotel front desk to help you call. Please pay attention to the itinerary;
During your trip to Iceland, if you encounter an emergency or complaint, please contact our agency in a timely manner. The local Chinese customer service phone number will be disclosed in the itinerary. The content of any complaint will be based on the content of the first contact with us.
The above times are all local times of the products
At Sólheimajökull Glacier, visitors can partake in guided glacier hiking, exploring ancient ice formations, deep crevasses, and volcanic ash layers. The experience offers a unique opportunity to witness the dynamic landscape of an outlet glacier up close, providing insights into Iceland's powerful geological processes. Professional guides ensure safety and provide necessary equipment.
Sólheimajökull is an accessible outlet glacier flowing from the larger Mýrdalsjökull ice cap, which conceals the active Katla volcano. It is characterized by its dramatic ice formations, deep blue crevasses, and unique ash layers visible within the ice, resulting from past volcanic eruptions. The glacier is constantly changing, showcasing the powerful forces of nature.
A moderate level of fitness is recommended for a Sólheimajökull Glacier hike. Participants should be able to walk for several hours on uneven, icy terrain and handle some inclines. All necessary safety equipment, such as crampons, ice axes, and helmets, are provided, and professional guides lead the way, making it suitable for most active individuals.
An Iceland South Coast sightseeing tour typically includes visits to iconic natural wonders. Key attractions often feature the stunning Seljalandsfoss and Skógafoss Waterfalls, where you can walk behind one. It also covers a glacier hike on Sólheimajökull and the dramatic black sand beaches of Reynisfjara, known for its basalt columns and Reynisdrangar sea stacks.
For visiting attractions such as Seljalandsfoss and Skógafoss Waterfalls on a South Coast tour, transportation is typically provided via comfortable minibuses. These tours often include professional drivers and guides, ensuring a smooth and informative journey between designated stops. This arrangement offers convenience and allows travelers to relax and enjoy the scenery without the hassle of self-driving.
The Iceland South Coast appeals to travelers due to its incredibly diverse and dramatic landscapes. It offers a unique combination of powerful waterfalls, vast glaciers, pristine black sand beaches, and unique geological formations like basalt columns. Its accessibility from Reykjavík and the sheer variety of natural wonders packed into one region make it an unforgettable experience for nature enthusiasts and photographers alike.
Seljalandsfoss Waterfall is unique for its distinctive feature that allows visitors to walk completely behind the cascading water. A well-maintained path circles around the waterfall, offering an immersive 360-degree experience and unique photographic opportunities from behind the curtain of water. Waterproof clothing is highly recommended for this experience.
At Reynisfjara Black Sand Beach, visitors can observe striking natural phenomena, including the famous basalt column cave (Hálsanefshellir), derived from volcanic activity. The beach is also known for its dramatic black sand, sculpted by powerful Atlantic waves, and the towering Reynisdrangar sea stacks jutting out of the ocean. Caution is advised due to strong 'sneaker waves'.